Hilti Store Representative

Built on Service. Driven by Connection.

The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.

What You'll do

• Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts
• Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales
• Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Center
• Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation
• Reconcile opening, closing, and annual physical inventories for the Hilti Center
• Audit Hilti Center cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent
• Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order
• Additional duties as assigned

What You’ll Bring

• This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the Canada at the time of application and remain authorized for the duration of employment without the need for sponsorship.
• High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience
• Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying
• After successful completion of the Hilti Center Representative Development Program, the next position will usually require a move; we are a global sales and marketing organization, geographic flexibility is a must
• Ability to lead change and adapt to a fast paced, dynamic environment
• Excellent problem-solving and decision-making skills
• Ability to grow a loyal customer base in a retail setting while strengthening the company’s position and market share
• Ability to analyze information to help identify targeted customers and create business plans to identify customers’ potential where gaps exist in current purchasing habits
• Ability to properly care for and maintain company assets (e.g. company product)
• Ability to effectively demonstrate the proper use of Hilti products to customers
• Ability to work with all departments to be a successful Hilti Center Representative (materials management, logistics, credit, marketing, technical services, and customer service)
• Understanding of MS Office to manage, analyze, and develop business plans to effectively grow sales
• Understanding of the process for getting things done in a matrix organization
• Basic understanding of consultative selling techniques and sales through multiple channels
• Some experience with reading and understanding construction documents preferred

What’s In It for You

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

• Medical/Dental/Vision effective the first day of the month following employment
• Team member Only coverage premiums paid by Hilti
• Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Option Life, AD&D, and Critical Illness for team member and dependents
• Short-term Disability paid by Hilti
• Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
• Generous Paid Time Off policy and holidays including two days to give back to your local community
• Paid parental leave, sabbaticals, military leave
• Up to five days per year of back-up daycare
• Employee Assistance Program (EAP), company-paid wellness screenings
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.