Quality Assurance Specialist

Join Our Team as a Quality Assurance Specialist at Wexxar Packaging, a ProMach Company

At Wexxar Packaging, part of the ProMach family, we build more than just packaging machinery—we build confidence, trust, and lasting customer relationships. As a Quality Assurance Specialist , you’ll play a key role in ensuring our machines meet the highest standards of performance, safety, and customer satisfaction. Your attention to detail and technical expertise will help drive quality throughout our production process and beyond.

What You’ll Do

• FAT & VFAT Coordination: Lead Factory Acceptance Testing (FAT) and Virtual FATs by setting up and managing video, audio, and conferencing tools to support remote customer participation.
• Customer-Focused Testing: Review special customer requests from sales orders and FAT checklists to ensure requirements are fulfilled during testing.
• Scheduling & Communication: Coordinate FAT schedules with engineering, production, and sales teams to ensure timely execution.
• Inspection & Testing: Perform in-process and final inspections on packaging machinery to confirm functional, safety, and specification compliance.
• Technical Review: Interpret mechanical and electrical schematics to support inspections and identify issues during machine setup and testing.
• Hands-On Validation: Use hand tools and measuring equipment to confirm machine quality and build integrity.
• Team Collaboration: Work cross-functionally with engineering, production, customer service, and sales to resolve issues and ensure a seamless QA process.
• Show Machine Preparation: Inspect show/demo machines for proper setup and system integration prior to presentations or customer viewings.
• Production Monitoring: Monitor production timelines, track delays, and report risks to ensure builds stay on schedule.
• Customer Feedback Loop: Act on customer service input to continuously improve QA procedures and sign-off processes.
• Documentation Management: Maintain QA records including checklists, deviation forms, inspection reports, and sign-off documentation.
• Non-Conformance Handling: Investigate issues, lead root cause analysis, and implement corrective and preventive actions (CAPA).
• Quality Metrics: Track key quality indicators, support internal audits, and contribute to ongoing process improvements.

Who We’re Looking For

• Experience: Prior experience in quality assurance, testing, or inspection within a manufacturing or industrial environment.
• Communication: Strong interpersonal and communication skills to work effectively across departments.
• Excellent communications and presentation skills, with ability to span both technical and non-technical audiences.
• Technical Skills: Understanding of mechanical, pneumatic and electrical schematics; hands-on experience using measurement tools and diagnostic equipment.
• Detail-Oriented: High attention to detail and commitment to documentation accuracy.
• Problem Solver: Analytical thinker with a proactive approach to identifying and resolving issues.
• Organizational Skills: Ability to manage schedules, track multiple deadlines, and keep projects on track.
• Ability to meet travel requirements for the role, including crossing borders as needed.

Work Environment & Physical Demands

• Combination of office, production floor, and warehouse environments.
• Frequent standing, bending, and manual tool use.
• Occasional lifting and use of inspection equipment.

Hiring range: $80k-$85k

Why Join Us?

As a Wexxar Packaging employee and part of the ProMach family, you’ll enjoy more than competitive compensation. Our team benefits from a full range of extended health and dental plans, life insurance, generous paid time off, and a collaborative culture committed to continuous improvement.

About Wexxar Packaging Inc

Located in Richmond, BC, Wexxar Packaging Inc. is a leader in designing and manufacturing case erecting, sealing, and tray forming machinery. We take pride in our precision, innovation, and service—and we deliver packaging solutions trusted around the world.

Take the Next Step

If you're passionate about quality and want to be part of a team that builds excellence from the ground up, we want to hear from you. Apply today and bring your expertise to Wexxar Packaging.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

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