Revenue & Billing Specialist

We are seeking a detail-oriented and systems-savvy Revenue & Billing Specialist to join our Finance team. This role will be responsible for overseeing customer billing operations, managing cash application and collections processes, and preparing revenue recognition schedules in accordance with company policy and accounting standards. The ideal candidate has a strong understanding of SaaS billing models, ERP and CRM systems integration (Salesforce and NetSuite preferred), and thrives in a fast-paced, collaborative environment.

This is a 6 to 8-month contract position, and candidates must be located in either Ontario, BC or Alberta .

About Us 

Sign In Solutions is a leader in Visitor Management, transforming how organizations manage visitors, employees, and compliance. Our platform goes beyond visitor management, providing real-time analytics and automation that help to reduce risk, improve security, and create seamless workplace experiences.

We offer solutions for visitor and contractor management, compliance tracking, workspace optimization, and scheduling. By leveraging automation and data-driven insights, we help businesses reduce risks while delivering exceptional experiences for employees and guests.

At Sign In Solutions, we believe in safe, secure, and welcoming workplaces. Our mission is to empower organizations create secure and productive environments where people thrive

Culture:

For us culture isn’t just a buzzword—it’s at the core of everything we do. We believe that fostering an inclusive and dynamic environment enables our team to do their best work. Our values guide our daily interactions and decisions

Customer First – We prioritize the needs of our customers in everything we do.

Respect & Dignity – We foster an inclusive, supportive, and diverse workplace.

Accountability & Empowerment – We take ownership and empower each other to succeed.

Honesty & Positivity – We communicate openly and celebrate wins, big and small.

We’re Here to Win – We push boundaries and strive for excellence.

What You Will Be Doing:

• Oversee timely and accurate customer billing across multiple business units
• Review sales contracts and ensure billing aligns with contractual terms
• Collaborate with Sales, Customer Success, and Legal teams to resolve billing discrepancies
• Maintain billing schedules for usage-based, subscription, and multi-element arrangements
• Monitor incoming payments and ensure timely and accurate cash application
• Investigate unapplied cash and coordinate with customers or internal teams to resolve
• Manage customer collections workflows, following up on overdue balances
• Generate aging reports and escalate at-risk accounts per policy
• Prepare monthly revenue recognition schedules and supporting journal entries
• Analyze contracts to determine appropriate revenue treatment under ASC 606
• Work with external auditors and accounting team to support revenue-related inquiries
• Work within Salesforce to ensure opportunity and contract data supports accurate billing and rev rec
• Identify and resolve data integrity issues between Salesforce and the ERP (e.g., NetSuite)
• Support system improvements and process automation initiatives across the order-to-cash cycle
• Generate reports and dashboards to monitor billing and revenue KPIs

Skills:

• 3+ years of experience in revenue accounting, billing, or related finance operations
• Bachelor's degree in Accounting, Finance, or a related field
• Experience in SaaS or subscription-based business models is highly preferred
• Strong knowledge of revenue recognition principles (especially ASC 606)
• Experience with ERP and CRM systems — NetSuite and Salesforce preferred
• Proficiency in Excel/Google Sheets; experience with pivot tables, lookups, and reconciliations
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• High attention to detail and commitment to data accuracy
• Ability to prioritize and manage multiple deadlines in a fast-paced environment

This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move. Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps:

- Phone Interview with our HR team

- Meet with the hiring manager and other members of the team

- Culture meeting with other members of the team