user support technician
$32 per hourFull-time
DASH BOOKING INC.
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Startup company
- Willing to relocate
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Shell script
- Internet
- Servers
- Programming software
- Database software
- Programming languages
- JavaScript
- MS Office
- Spreadsheet
- TCP/IP
- Visual Basic
Type of experience
- Call centre
Area of work experience
- Quality assurance or control
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Handling heavy loads
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Ability to multitask
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Vision care benefits
Financial benefits
- Life insurance
Vacancy posted 8 hours ago
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