Branch Manager, Kelowna

THE OPPORTUNITYOdlum Brown is seeking an experienced, dynamic leader for the Kelowna office. This pivotal role connects advisor operations, regulatory compliance, and strategic business growth.
The Branch Manager, Kelowna supports advisory team members and works closely with Vice President Wealth Management, Head Wealth Management Enablement, and the Chief Compliance Officer to advance operational excellence and maintain the highest standards of regulatory compliance, supervision, and oversight.
This role calls for a leader who can build trusted relationships with advisors and key stakeholders, foster a high-performance culture, and act as a strategic partner to senior and executive leadership.
KEY RESPONSIBILITIESBranch Leadership and Advisor ManagementLead, mentor, and support Investment Advisors and support-team members in the Kelowna officeCultivate a collaborative, high-performance, client-first culture aligned with the firm’s values and long-term strategyBuild trusted relationships with advisory teams and serve as a resource on business, compliance, and operational mattersPartner with Practice Management and Sales Leadership on advisor onboarding, succession planning, and talent development
Operations ManagementDevelop and execute branch goals and objectivesContribute to improvements in internal controls, workflows, and operational processesOversee administrative functions and facility managementManage branch budgets, including invoice review and expense reimbursement approvalsLiaise with IT on technology support, data security, and infrastructure needsCollaborate with Marketing and Communications on firm and branch events
People LeadershipRecruit, train, supervise, and mentor Investment Assistants and branch support team membersConduct performance evaluations and provide ongoing feedback to ensure professionalism and productivityManage Investment Assistant schedules and vacation coverage to ensure business continuity and client service levels are maintained
Supervision and Risk OversightProvide supervisory oversight for the branch, ensuring adherence to CIRO and firm policies and accurate supervisory documentation and recordsImplement and maintain a comprehensive Portfolio Manager Supervision programSupport compliance with daily, monthly, and quarterly supervision activities, including:
Trade reviewsAccount activity monitoringClient communicationsMarketing and Communications approvalsAdvisor conduct oversightOutside business activities
Collaborate with Compliance to enhance supervision frameworks, testing protocols, and monitoring programsProvide regular reporting and recommendations to Senior Leadership on supervision outcomes, risk issues, and compliance trendsAssist with audits, internal investigations, and remediation of compliance findingsStay current on regulatory developments and proactively implement required policy or process changes
Client & Regulatory Issue ResolutionPartner with Compliance, Legal, Operations, and Management to resolve client related issues promptly and professionallyEnsure alignment between regulatory obligations and the preservation of strong client relationshipsServe as a regional escalation point and trusted advisor on regulatory matters
IDEAL CANDIDATE PROFILEProven experience in branch leadership or advisory management within the Canadian wealth management industryCompletion or current enrollment in the CIRO Supervisor ExamIn-depth knowledge of Canadian securities regulations, particularly CIROStrong client-facing and relationship building capabilitiesSolid understanding of advisor business models, operational needs, and client service deliveryDemonstrated leadership, coaching, and mentorship skillsExcellent judgment, communication, and cross-functional collaboration abilitiesStrong presentation and training skills, with the ability to facilitate best-practice sharing and connect operational enhancements to elevated client serviceAbility to balance strategic leadership with hands‑on operational and supervisory responsibilities
WHAT WE OFFERA culture of openness, collaboration and respect is foundational to our firm. We are a diverse, driven group of individuals who genuinely care about one another and encourage and appreciate each other’s contributions. We believe in rewarding team members and do this by providing a competitive total rewards package that is fair and equitable;
mentorship programs;
and a variety of professional development opportunities to expand your career. This role has an expected base salary of $145,000 - $160,000/year, plus profit sharing and the opportunity for performance bonuses.
Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence provided prior to any potential offer of employment.
We are committed to fostering an inclusive and accessible workplace where all team members feel valued and supported. If you require accommodation during the recruitment process, please email us at View email address on ca.hrm.tc.
We appreciate your interest and thank you for taking the time to consider this opportunity. We will be in touch with individuals whose profiles most closely match what’s needed to be successful in this role.
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