Office Manager

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brandsto drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy’s. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of [WPP] ;!!IfJP2Nwhk5Z0yJ43lA!L_cfT4E3gsmmDY1lVQTB6ihlfPeBl9X4sMM2KI6iWZYexC2nCeZ9oxgP9qvgbrqxIBpx82rGb_mWqh5F0zKxq5_dP7Y$), the trusted growth partner for the world’s leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit and follow along on LinkedIn #WeAreVML.

THE ROLE

EverythingsomeoneexperienceswhentheyinteractwithVML Montréal -walkingintoouroffice,sittingin one ofourboardrooms,receivingathoughtfulgesturefromourteam,readingabout us in thepress-shapestheirperception ofwhoweare as anagency.

Thisroleexiststomakethatexperienceexceptional. Every single time.

You are the master host of VML Montréal -insidethespaceandbeyondit. For the peoplewhoworkhereeveryday. For the clients and prospectswhowalkthroughourdoors. Foranyonewhoencountersthisagencyatanylevel. You do notownanyonefunction. Youowntheexperience.

Thatmeansyouare thepersonwhomakessureourofficeisaplacetheteamisproudto come toeverymorning. You are the first faceaclientseeswhentheyvisit- and thereasontheyfeelrememberedlong aftertheyleave. You arebehindthepressreleasethatwentout on time, the all-handsthatranwithoutahitch, and thecardthatarrivedexactlywhenitshouldhave.

The scope ofwhatyouownisdeliberatelybroad- andthatbreadthiswhatmakesthisrolegenuinelyinteresting. Frommaintainingthephysicalspacetocoordinatingtheagency’spublicpresence,frompreparingaboardroomtoorganizingagesturefor aclient’smilestone,everyone oftheseresponsibilitiesisan expression of thesamething: the VML Montréalexperience. They allmatterequally.Whatwillmakeyouexceptionalhereisyourabilitytoholdthe full rangewithoutlettinganyofitslip.

WHAT YOU OWN

Thespaceandeveryoneinit

Youkeepthe office in impeccableshapefor theteamthatrelies oniteveryday- clean,tidy,stocked. Youprepareeveryboardroombeforea client arrives andtidyaftereverymeeting. Youwelcomeeveryguestwarmlyandmakethemfeelat homefromthe momenttheywalkin. Youowntherelationshipwithbuilding management andexecuteonanychanges to thephysicalsetup of thespaceasdirectedby the MD.Whenthe socialcommitteehas aneventtobringto life,youare the onewhomakesithappen.

Hospitalitybeyondthesewalls

Agreathostdoesnot stopwhenthemeetingends. Youmaintaina living record of theMD’skey clientrelationships-birthdays,families,significantlife moments - andyouflagwhatiscomingupeveryweek,organizingthe rightgestureat the right timewithoutbeingasked. You are notwaitingfor areminder. You are thereminder.

Theoperationalbackbone

Youowntheagency’sweeklyall-hands - consultingeverystakeholder,populatingeverysection,managingthe rotationlists, andmakingsureitrunswithoutfrictioneveryThursday. Youcoordinatetheagency’sPR pipeline,trackingdeadlines and holdingcontributorsaccountablesopressreleasesgetwritten,proofread, andsent ontime. You areadirect extension of the MD -supportingthe local leadershipteamoneverythingthatshapeshowthisagencyisexperiencedinMontreal, ateverylevel.

WHAT WE ARE LOOKING FOR

• Someoneforwhomhospitalityisamindset, not atasklist
• Proactive by nature -youseewhatneedstohappenandyoumovebeforeanyonehas toask
• Equallycomfortablewiththe full range of therole-nothingisbeneathyou,nothingisaboveyou
• Sharp andarticulate-youcommunicateclearlyandconfidentlyateverylevelof theorganization
• Discreet-youwillbetrustedwithsensitive information andyoutreatitaccordingly
• BilingualFrench/English -fullyoperationalinboth
• Someonewhotakesgenuinepride in thedetails-becausehere, thedetailsare theexperience

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.