Clinical Information Clerk 2 (Full-time Interim)

Full-time Interim

This posting is for an existing vacancy

1.00 FTE, Day, 7.5-hour shifts

CIC2

Rehabilitation

$28.6221 to $29.7026 per hour

As per CUPE Local 822 Collective Agreement

Monday, September 14, 2026

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.

Description

The Clinical Information Clerk role involves efficiently managing various tasks to support the smooth operation of the Rehabilitation department. Responsibilities include answering calls, processing referrals, scheduling appointments, and maintaining patient records. Additionally, you will be the face of the department which involves welcoming patients, screening and assisting those attending the department, and ensuring accurate information collection.

The role has many administrative duties including processing discharged outpatient charts, providing support services for clinical delivery, adhering to safety protocols, managing office functions such as mail distribution and equipment records, and maintaining financial records through billing reconciliation and statistical reporting. This multifaceted position plays a crucial role in promoting organizational efficiency and assists in the delivery of high-quality patient care.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Pay in lieu of vacation and benefits provided
• A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!

Qualifications

• Demonstrated knowledge of computers and relevant software programs
• Knowledge of CPI and recertification an asset
• CPR certificate an asset
• Medical terminology certificate
• Demonstrated positive interpersonal skills and ability to communicate effectively
• Ability to work in a team environment
• Ability to organize and prioritize work with time constraints
• Experience in an office environment an asset
• Reliable attendance record
• Must participate in required cultural competence training and demonstrate appropriate cultural competence
• Proven typing skills of 30 words per minute (tested)

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the Human Resources Department at View phone number on torontojobsjournal.ca.