Sales & Operations Planning Manager (S&OP)

COMPANY INFORMATION

JDRF Electromag Engineering Inc. is a research-intensive product development company located in Port Credit, Mississauga, Ontario. Our mission is to reduce global GHG emissions by creating affordable Smart Lighting for commercial buildings.

We have developed a breakthrough technology that will transform the commercial smart lighting industry and have a measurable impact on global GHG emissions.

As a member of our team, you will join what we believe is the most exciting clean-tech story in Canada. You will have the opportunity to be part of a close-knit and innovative team that works with cutting edge technology including machine learning, edge computing and data fusion.

GENERAL DESCRIPTION

The S&OP Manager will own and drive JDRF’s Sales & Operations Planning (S&OP) process across forecasting, supply planning, inventory management, outsourced manufacturing, procurement coordination, and supplier performance.

This role has been expanded to include a stronger focus on Microsoft Dynamics 365 / Business Central system optimization, workflow automation, and supporting the development of ERP extensions to improve supply planning efficiency and scalability.

The role will play a critical part in aligning demand, supply, production capacity, inventory strategy, and operational execution to support company growth and customer delivery objectives. The successful candidate will work cross-functionally with Operations, Engineering, Procurement, Finance, and Leadership teams while leveraging Microsoft Business Central / Dynamics ERP systems to improve planning accuracy, operational visibility, and supply chain performance.

KEY RESPONSIBILITIES



Sales & Operations Planning (S&OP)

• Lead and manage the company’s S&OP planning process and cadence.
• Develop demand and supply plans aligned with business objectives and customer requirements.
• Coordinate forecasts, production planning, and inventory strategies across internal stakeholders and external manufacturing partners.
• Monitor forecast accuracy, inventory levels, and supply risks while driving continuous improvement initiatives.
• Support executive decision-making through operational planning insights, reporting, and KPI analysis.

Manufacturing Planning & Supply Chain Coordination

• Develop and maintain production and supply schedules for outsourced manufacturing operations.
• Coordinate timelines, production priorities, and capacity planning with contract manufacturers and suppliers.
• Forecast material and resource requirements to prevent shortages and production delays.
• Oversee inventory planning strategies to optimize stock levels while minimizing operational risk and excess inventory.
• Manage inbound and outbound logistics activities to support on-time customer delivery.

Supplier & Contract Manufacturer Management

• Manage relationships with suppliers, contract manufacturers, and logistics partners.
• Evaluate supplier performance related to quality, delivery, responsiveness, and cost objectives.
• Collaborate with Engineering, Manufacturing, and Quality teams to ensure compliance with product specifications and operational requirements.
• Support sourcing initiatives, pricing discussions, and supplier negotiations.

ERP, Reporting & Process Improvement

• Utilize Microsoft Business Central / MS Dynamics ERP systems to manage planning, inventory, purchasing, and operational reporting activities.
• Improve ERP data integrity, planning workflows, and reporting accuracy.
• Develop and maintain KPIs, dashboards, and operational reports for leadership review.
• Drive process improvements across supply chain planning, inventory management, and manufacturing operations.
• Support development and enhancement of ERP workflows, including automation opportunities, configuration improvements, and supply planning process optimization within the Microsoft Dynamics / Business Central environment.
• Leverage Microsoft ecosystem tools (Business Central, Dynamics 365, Power Platform) to automate and improve supply planning and reporting workflows.

Cost & Risk Management

• Monitor supply chain and manufacturing costs while identifying opportunities for optimization and efficiency improvements.
• Identify and mitigate operational risks related to supply constraints, component shortages, logistics disruptions, and supplier capacity.
• Support contingency planning and business continuity initiatives.

REQUIREMENTS

Education

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, Operations Management, or a related field.

Experience

• 5+ years of experience in supply chain management, manufacturing planning, S&OP, or production planning within the electronics manufacturing industry.
• Hands-on experience working with outsourced manufacturing environments and supplier management.
• Experience coordinating cross-functional planning activities across operations, procurement, and manufacturing teams.
• Strong experience with Microsoft Dynamics 365 / Business Central ERP systems in a manufacturing environment is strongly preferred.
• Experience working within Microsoft partner ecosystems or advanced ERP environments involving configuration, workflow optimization, or system enhancement is an asset.

Technical Skills

• Hands-on experience using Microsoft Business Central or MS Dynamics ERP/MRP systems in a manufacturing environment is required.
• Strong understanding of inventory planning, forecasting, supply planning, and manufacturing operations.
• Strong analytical, reporting, and problem-solving capabilities.
• Advanced proficiency with Microsoft Excel and operational reporting tools.
• Experience with ERP automation, workflow optimization, or Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) is a strong asset.

Soft Skills

• Excellent communication, organizational, and stakeholder management skills.
• Strong negotiation and supplier management capabilities.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Proactive mindset with strong ownership and accountability.

Certifications

• APICS CPIM (Certified in Planning and Inventory Management) is strongly preferred.
• Candidates actively pursuing CPIM will also be considered.