Enterprise Account Manager

About the Team
DoorDash continues to grow in Canada and we are hiring a Senior Engagement Associate to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash Canada.About the Team
DoorDash continues to grow in Canada and we are hiring a Senior Engagement Associate to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash Canada.About the Role
As an Enterprise Senior Associate you will join a passionate team of high-performing sales and relationship managers, as we deepen our partnerships with Canada's most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.This role is a fixed term assignment with an expected duration of 24 months.
You're excited about this opportunity because you will…
Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership.Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.We're excited about you because you…
Love working in client facing roles;
you create and maintainlong-term relationships.Are a problem solver at your core, with a strong bias for action. You are relentless about pursuing growth and opportunities.Are passionate about using analytics to build insights around problems and opportunities.Like rolling up your sleeves as much as you like the big picture.Are organized and pay attention to the details.Comfortable with a very fast pace and several competing priorities;
we move quickly.Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidanceInspired by a challenge and push yourself to keep going when others back away.Hold a high bar from your contributions and those of the people you work with.Have strong AI fluency;
ideally Claude Cowork/Code experienceQualifications
3+ years experience in account management, sales, business development or consulting.Excellent communication, presentation and interpersonal skills.Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).A proven track record of driving growth.Nice to Haves
Experience with marketplaces, operations or logistics.Experience with CRM software (ie. Salesforce).Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.To learn more about our benefits, visit our careers page here.The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.$129,000—$161,250 USDThe total on-target earnings (base + commissions) for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.$172,000—$215,000 CADAbout DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.If you need any accommodations, please inform your recruiting contact upon initial connection.
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