Intermediate Analyst, People Technology
WestJet
This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Why WestJet
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
Position Summary
WestJet is transforming its Human Capital Management (HCM) landscape from multiple legacy systems to a unified, cloud-based platform centered on Dayforce. The Intermediate Analyst, People Technology plays a key role in the maintenance, sustainment, reliability, and continuous evolution of WestJet’s People Technology platforms by supporting both day-to-day operations and the ongoing transformation by administering, sustaining, enhancing, troubleshooting, and continuously improving HCM technology services.
This role combines HCM platform support, service delivery, configuration, release validation, reporting and analytics, incident/problem management, and continuous improvement activities. The successful candidate will work across both legacy and future-state platforms, helping translate business requirements into technology solutions while supporting the migration of capabilities to Dayforce.
The Intermediate Analyst is a technical and functional resource within an operational delivery team that supports both day-to-day business operations and WestJet's HCM transformation program. The role partners with internal stakeholders, including HR, Payroll, Finance, and business leaders, as well as vendors and technology teams, to support current-state systems, implement new capabilities, and help transition processes from legacy platforms to Dayforce.
Key Deliverables & Responsibilities
HCM System Administration, Configuration and Support
- Support HCM system-related enhancements, processes, configuration, troubleshooting, testing, and operational activities.
- Administer and support Dayforce and related People technology platforms, integrations, reporting solutions, and downstream systems.
- Maintain the integrity and accuracy of employee and organizational data across supported platforms.
- Investigate and resolve issues impacting employee records, workflows, reporting, payroll processing, time management, and downstream systems.
- Participate in payroll validation, year-end processing, legislative updates, and compliance initiatives.
- Support, monitor, troubleshoot, and improve integrations, APIs, file interfaces, and data flows between Dayforce, JD Edwards (JDE), and other related systems.
- Develop, maintain, and troubleshoot reports, dashboards, data extracts, and analytics solutions supporting HR and Payroll operations.
Testing & Service Delivery
- Support incident, problem, change, and release management in accordance with established ITSM processes.
- Perform root cause analysis, testing, release validation, and implementation support for system changes and enhancements.
- Analyze business processes and provide recommendations on how requirements should be configured as capabilities transition from legacy platforms into Dayforce.
Process Improvement & Documentation
- Identify opportunities to improve technology solutions, business processes, reporting, and user experience.
- Develop and maintain operational documentation, knowledge articles, support procedures, and testing materials.
- Support migration, modernization, and continuous improvement initiatives as capabilities transition from legacy systems to Dayforce.
Stakeholder Collaboration & Agile Delivery
- Partner with HR, Payroll, Finance, IT teams, vendors, and business stakeholders to support delivery and operational success.
- Participate in Agile delivery activities including backlog refinement, sprint planning, estimation, testing, and delivery of prioritized work.
- Participate in on-call support rotations and provide after-hours support for critical business processes as required.
Required
Experience & Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Technology Management, Human Resources Information Systems, Business Administration, or a related field.
- 3+ years of experience supporting SaaS-based HCM, HRIS, payroll, or workforce management platforms within an operational support, product delivery, or DevOps environment (e.g., Dayforce, JD Edwards Payroll, SAP SuccessFactors, UKG/Kronos, or similar enterprise solutions).
- Experience developing reports, dashboards, and analytics solutions using data from multiple systems.
- Experience with Agile delivery, ServiceNow, Jira, Azure DevOps, SQL, Power BI, or similar tools.
- Knowledge of Canadian payroll processes
- Experience with incident management, problem management, root cause analysis, and operational support.
- Experience translating business requirements into system or process solutions.
- Experience participating in system testing, user acceptance testing, and release activities.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent time management and organizational skills with the ability to manage competing priorities.
- Strong written and verbal communication skills.
Preferred
- Hands-on experience supporting Dayforce Core HR, Reporting, Payroll, Security, Position Management, or Time Management.
- Experience supporting JD Edwards (JDE) Payroll and payroll-related integrations.
- Experience supporting HCM transformation or cloud migration initiatives.
- Dayforce certification or related HRIS certifications considered an asset.
The Benefits Of Being a WestJetter
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we’re a great fit? Apply now!
About WestJet Group Of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at ***email_hidden***.
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
About
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at ***email_hidden***.
$76k - $82k per year
...WMS Analyst - Global Warehouse Technology This is an Onsite Position at the Calgary HelloFresh production... ...HelloFresh, we want to change the way people eat forever by offering our customers... ...RBER HighJump ONE WMS, is a plus) Intermediate to high proficiency in SQL, as well...SuggestedLocal area- ...synthetic fuel developments in the North America. For our people, that means meaningful, varied work and a real chance to shape... ...how we do it. What You Would Do in This Role The Intermediate Cost Control Analyst is responsible for providing cost control, project change...SuggestedFull timeInternshipWork at officeWork from home
- ...we need creative and talented people to join our company. We... ...Role The AI Solutions Analyst plays a critical role in the... ...Partner with NRG’s Data & AI and Technology teams to support ethical,... ...~Work with cutting-edge AI technologies in a company committed to ethical...SuggestedLong term contractRemote work
$45 - $50 per hour
...in Calgary, is seeking a talented Lease Administration Business Analyst to join their dynamic team. In this pivotal role as a Lease Administration... ...Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and...SuggestedWeekly payLong term contractPermanent employmentContract workWork at officeRemote work3 days per week$60 per hour
Our client, a leading energy company, is seeking to hire a Contract Intermediate Property Analyst to join their team on a 12-month contract. This role is currently hybrid in Calgary. Responsibilities Include: Perform full-cycle production and revenue accounting for...SuggestedContract work- ...currently seeking a qualified individual to join our team as an Intermediate Mechanical Designer in AWC's Design/CADD department. The... ...project outcomes. Stay updated with industry best practices and technologies through training and self-improvement initiatives. Support...Full time
- ...Intermediate Materials Technician Calgary, AB At EXP, we’re driven to provide innovative... ...professionals, we bring diverse and talented people together to solve the world’s most... ...enrollment in, a recognized Civil Engineering Technology diploma program is considered an asset...Full timeFor contractorsWork at officeNight shiftWeekend work
- ...life. About AtkinsRéalis Were AtkinsRéalis a world-class engineering services and nuclear organization. We connect people data and technology to transform the worlds infrastructure and energy systems. Together with our industry partners and clients and our global...Long term contractFull timeFor contractorsInternshipWork at officeFlexible hours
- ...electrical facilities. Our focus is to incorporate the latest technological advances, such as IEC 61850, to provide the most cost-effective... ...Inc. is growing its SCADA team. We are looking for an Intermediate SCADA Engineer who is ready to take on meaningful work across...Full time
- ...Intermediate Laboratory Technician Burnaby, BC or Calgary, AB At EXP, we’re driven to provide... ..., we bring diverse and talented people together to solve the world’s most complex... ...enrollment in a recognized Civil Engineering Technology diploma program is considered an asset....Hourly payFull timeFor contractorsWork at officeImmediate start
- ...motivated and experienced individual to join our Finance team as a Intermediate Accountant (Competition # 26-06-0755) in Calgary, Alberta. This... ...Summit’s vision is to build a great company with exceptional people to preserve and restore our natural environment. If your...Full time
- ...The Opportunity Tetra Tech is adding an Intermediate Piping Designer to our Piping team... ...difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise... ...on social media to learn more about our people, culture, and opportunities: LinkedIn...Full timeInternshipWork at officeRemote workWorldwide
- ...private development clients. We are proud of our work and our people . We take great care to hire outstanding individuals who are... ...Responsibilities 1. Work with the design and architectural technology teams 2. Project lead for small to medium size interior design...Full timeContract workFor contractorsWork at office
$70k - $80k per year
...S'more about the team The People & Culture Business Partner plays a critical role in aligning HR strategies with business objectives... ...the hiring process. HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This...Hourly payMonday to fridayShift work- ...We are looking for a People and Culture Manager to join our team at the Westin Calgary Airport! Are you a people-focused leader who thrives on building strong teams, creating positive workplace experiences, and driving culture forward? Then the People & Culture Manager role...Full timeWork at officeLocal areaWeekend work
- ...– Must Be Located Within Alberta. We are looking to hire an Intermediate Electrical Designer in our Edmonton or Calgary location. This... ...Requirements Diploma in Electrical or Engineering design and drafting technology and/ or relevant work experience. Intermediate 4 – 8 years...Full timeWork at officeRemote workMonday to fridayFlexible hours
- ...developments in the North America. For our people, that means meaningful, varied work and... ...What You Would Do in This Role The Intermediate Pipeline Designer assists in the preparation... ...in Piping Design, Civil Engineering Technology, Mechanical Engineering Technology, or related...Full timeInternshipWork at officeWork from home
- ...developments in the North America. For our people, that means meaningful, varied work and a... ...Do in This Role We are seeking an Intermediate Piping Stress Engineer to support piping... ...hour estimates. Supervise junior stress analysts, check and coordinate their work Work...Full timeInternshipWork at officeLocal areaWork from home
$73k - $100k per year
...mission to re-imagine the future by changing the way that buildings are conceived and constructed. Entuitive is looking for an Intermediate Structural Engineer, based in our Calgary office. Take the opportunity to learn more about the structural engineering service at...Full timeContract workFor contractorsWork at officeFlexible hours- ...producer of coal-bed methane in Canada. Ember is seeking a full-time Intermediate Capital Accountant within the accounting department. The... ...the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta...Full timeManual laborWork at office
- ...we are proud to be contributing on some of the most exciting low-carbon and synthetic fuel developments in the North America. For our people, that means meaningful, varied work and a real chance to shape how modern engineering gets done. We are innovators in the energy industry...Full timeContract workInternshipWork at officeWork from home
- ...Wood is currently recruiting for an Intermediate Expeditor to support procurement and project delivery across our Projects Canada portfolio... ...and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full...Flexible hours
- ...Job Responsibility: As an experienced Intermediate Civil Engineer with an interest in water resources and municipal engineering, you will... ...city and Western Canada. You will expand your academic training, people skills, and professional practice by developing and implementing...Long term contractFull timeInternshipWork at office
- ...Job Description Overview We are seeking an Intermediate Environmental Monitor to join our growing Environmental Assessment... ...engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems...Full timeContract workFor subcontractorInternshipFlexible hours
- ...We are seeking an Intermediate Highway Design Engineer to join our Highways & Roads team in... ...sound design solutions while helping deliver projects that keep people and goods moving safely and efficiently. Key Responsibilities...Contract workRemote work
$74k - $138k per year
...Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative professionals who can help...For contractorsWork at officeFlexible hours- ...AmplifonCanada , a world leader in hearing care, has a strong demand for diverse, authentic, creative, and dynamic talent for a Human Resources People Partner role. We are looking for someone who is forward thinking to help us strive towards everyday excellence while focusing on...Full timeWork at office
- ...optimistic about what’s next. We’re always looking for passionate people who share our values and care as much about our communities as... ...force for good in the world. We’re currently looking for an Intermediate Mechanical Technologist to join our Mechanical Engineering team...Full time
$50k - $60k per year
...We’re Hiring! Intermediate Graphic Designer – Calgary, AB Full-time | In-Office | Reports to: Creative Director This is more than a design job — it’s your chance to grow, create, and build a long-term career with Gen C Communications. Gen C is a fast-growing boutique...Long term contractFull timeCasual workWork at office- ...and synthetic fuel developments in the North America. For our people, that means meaningful, varied work and a real chance to shape... ...improving how we do it. What You Would Do in This Role The Intermediate Process Engineer participates in the design of different aspects...Full timeFor subcontractorInternshipWork at officeWork from home
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Intermediate Analyst, People Technology. Be the first to apply!
