Specialist Radio Communications, IT

Req ID: 28302
Vacancy Type: Temporary until March 31st 2027
Number of Positions: 1  
Closing Date: 06/25/2026

Job Summary

Reporting to the Manager, Client Computing & Mobility, the Communications Specialist is responsible for the support, administration, and continuous improvement of the City’s radio communications systems and mobile device services. This role maintains a balanced portfolio, with responsibilities equally shared across both radio and mobile environments.

The position supports critical City operations—including Transit, Security, Enforcement, and Emergency Services—by ensuring the reliability, security, and effectiveness of communication technologies. The Communications Specialist works across both domains, recognizing the shared accountability to deliver consistent service, operational readiness, and technology improvements across the organization.

The role operates in a hybrid work environment, with office presence required at Mississauga City Hall, 300 City Centre Drive, Mississauga.

Duties and Responsibilities

• Managing, configuring, and supporting P25 radio systems operating on the Peel Region VCOM network, including monitoring system performance, troubleshooting issues, and coordinating upgrades
• Supporting enterprise mobile devices (iOS and Android), including configuration, deployment, and ongoing support of mobile services and applications
• Administering mobile device management (MDM) systems and ensuring secure access to corporate resources such as email, VPN, and business applications
• Maintaining inventory, lifecycle management, and documentation for both radio and mobile assets
• Providing technical support to end-users across the organization, both remotely and on-site, for communication-related technologies
• Delivering user guidance and training on radio and mobile device usage and best practices
• Participating in after-hours support, as required, for critical operational needs

• Represent the City in external partner meetings (e.g., VCOM) and manage associated invoicing, reporting, and coordination activities
• Manage vendor relationships, including telecommunications providers and equipment suppliers, ensuring service delivery expectations are met
• Support procurement processes, including RFQs/RFPs, and administer associated contracts and service agreements
• Contribute to or lead communication-related projects, including system upgrades, deployments, and enhancements
• Provide subject matter expertise and recommendations to business units on communication technologies, solutions, and cost considerations
• Develop and maintain documentation, standard operating procedures, and implementation plans to support both service areas

Skills and Qualifications

• Post-secondary diploma or degree in Computer Science, Telecommunications, or a related field
• Minimum three (3) years of experience in an information technology or communications technology role
• Demonstrated experience supporting radio communication systems and/or enterprise mobile device environments, with a strong willingness to work across both areas
• In-depth knowledge of P25 Radio systems, LMR, Mobile Radio solutions, carrier grade PTT solutions, Radio frequencies/spectrum and Telecommunications
• Experience with mobile platforms (iOS and Android) and mobile device management solutions (Microsoft Intune)
• Familiarity with corporate IT environments, including Active Directory and enterprise device management tools
• Understanding of IT service management principles (e.g., ITIL)
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
• Effective communication skills, with the ability to convey technical information to non-technical audiences
• Proven ability to manage vendors, contracts, and procurement activities
• Strong organizational and coordination skills, with the ability to manage competing priorities
• Ability to work collaboratively and support shared service delivery across multiple technology domains

Hourly Rate/Salary: $ 91,701.00 - $ 122,268.00
Grade: F
Hours of Work: 35
Work Location: Civic Centre
Hybrid Workplace 
Organization Unit: CPS/Clnt Cmpt, Mob, Radio&Prnt Srvcs
Department/Division/Section: CPS/Corporate Services Dept , CPS/IT Division , Client Computing & Support Services
Non-Union/Union: Non Union

 

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to View email address on jobs.mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.