Business Development Manager - Specialty Health

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.
We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.
THE ROLE IN A NUTSHELLWe are hiring a Business Development Manager (Southwestern Ontario) to join our specialty pharmacy sales team. Reporting directly to the Director of Sales and Business Development. As a member of our team, you will lead and implement strategic initiatives to drive sales growth and enhance the market presence of NKS Health. This role involves developing and maintaining strong relationships with physicians, identifying new business opportunities, and overseeing the sales and marketing. You will play a vital role in driving growth, fostering partnerships, and help us achieve our mission of Better Health for All.
Location: London, Windsor OR HamiltonWhat You will Do:
Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales quotas. Identify new business opportunities and market trends within the specialty pharmacy market.
Build Relationships: Establish and maintain strong relationships with healthcare professionals and their staff in rheumatology, gastroenterology, dermatology and neurology to maximize sales outcomes.
Market Penetration: Increase market share by promoting the NKS offering to new and existing clients. Develop new and existing infusion centers within your territory.
Collaborative Teamwork: Work closely with all relevant internal departments to develop and maintain the best offering needed to secure current and future business. You will work to follow the patient journey to ensure maximum patient conversions.
Product Knowledge: Maintain comprehensive knowledge of the offerings of NKS and GreenShield, industry trends, and competitors.
Conduct Presentations: After successfully understanding the needs of the health care professionals and their patients, you will present the NKS offering tailored to meet and exceed their expectations with NKS as part of their patient circle of care.
Gather Market Intelligence: Collect and report on market trends, customer feedback, and competitor activities.
Compliance Adherence: Ensure compliance with all regulatory guidelines and company policies in sales practices.
Training and Development: Participate in ongoing training to stay updated on NKS/GreenShield offering and sales techniques.
Customer Service Excellence: Provide exceptional customer service to ensure client satisfaction and loyalty. Develop best patient care processes with physicians to streamline their prescribing habits and effectively communicate with our internal team
Reporting and Documentation: Maintain accurate records of sales activities, customer interactions, and outcomes.
NKS/GreenShield Ambassador: Represent NKS Health at industry events, conferences, and meetings and be a champion for our brand and continued success.
WHO WE'RE LOOKING FOR
Post secondary degree or diploma in Business, Commerce or a related discipline.
Minimum of five years of sales experience in the pharmaceutical or specialty pharmacy space.
A results-oriented and highly credible individual that is a motivated professional with experience in business development, sales, or healthcare partnerships.
An initiative-taking self-starter with a record of accomplishment as a successful sales professional including developing and executing well-structured and organized sales strategies and solutions to enable our growth.
Superb people skills including the ability to build positive and productive relationships with medical professionals.
Advanced planning, organizing and negotiating skills;
can manage multiple tasks, meet deadlines and respond to changing priorities.
An understanding of the pharmaceutical or healthcare industry is a strong asset.
A collaborative team player with the ability to work independently.
Excellent verbal and written communication and presentation skills;
confident, credible andpersonable.
Innovative thinker and problem solver;
brings a big-picture perspective – the ability to see how all the pieces fit together;
strong business acumen and judgment.
Proven analytical and critical thinking skills.
Results focused, highly motivated, and exhibits determination and initiative to surpass objectives.
Proficient with Microsoft Word, Excel, Outlook and PowerPoint.
Ability to travel within Canada.
THE CULTUREWe believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
Here’s to Better Health for All!
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through View email address on ca.hrm.tc. Information received relating to accommodation will be addressed confidentially.
Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).
AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.
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