Animal Services Officer, Urgent Response (Ongoing Posting)

Description

Please note that this is an ongoing posting meaning that applications will be accepted until December 31 2026 in order to establish a pool of candidates for when opportunities come up.

Under the direction of the Supervisor Animal Services the Animal Services Officer Urgent Response (after hours) is responsible for after-hours response to calls for animals that are critically injured sick or otherwise in distress to alleviate pain and suffering on an on-call basis. This includes but is not limited to capturing handling restraining and assessing all types of animals. Transporting domestic animals to receive veterinary treatment providing temporary housing and care to wild animals that are eligible for rehabilitation and humane euthanasia of wild animals that are not eligible for rehabilitation. Completing necessary reports and maintaining detailed notes.

1. Post-secondary diploma in Animal Care Veterinary Technology or animal-related experience or related field and/or combination of equivalent education and experience is required.
2. Demonstrated related experience working with including experience capturing restraining handling and assessing various breeds and species of animals is required.
3. Experience working or volunteering with wildlife is an asset.
4. Experience or familiarity with euthanizing practices is an asset.
5. Demonstrated strong communication dispute resolution and customer service skills including demonstrated ability in dealing with the public as well as handling difficult individuals and ability to de-escalate contentious situations are required.
6. Demonstrated oral and written skills regarding documentation; report writing attention to detail and accuracy are required.
7. Demonstrated knowledge in computers skills and efficiency in the use of MS Office (Word Excel Outlook) and spreadsheet application along with knowledge of additional relevant software.
8. Due to the responsibilities of this position a Police Vulnerable Sector Check satisfactory to the Town is required.
9. Class G Drivers License in good standing and a reliable vehicle for use on corporate business is required.
10. Availability to work outside normal working hours to respond to call for animals in distress is required.

Required Experience:

Manager