Manager - Occupancy Strategy And Recruitment

Select how often (in days) to receive an alert:Manager - Occupancy Strategy and Recruitment
Location: Guelph, ON, CA, N1G 2W1Primary Category Page: Staff and ManagementDivision: Student Housing ServicesRequisition ID: 3114Department: Residence AdmissionsThis position is represented by the agreement between the Professional Staff Association and the University of GuelphGeneral Purpose
Student Housing Services is seeking an experienced and strategic leader to provide leadership for residence admissions, occupancy planning, forecasting, housing data analytics, operational processes, and customer service delivery.The role is responsible for maximizing occupancy, driving data-informed decision making, and leading operational excellence across the residence portfolio.Duties and Responsibilities
Lead residence occupancy strategies and admissions operations.Develop forecasting models and analyze demand, yield rates, enrollment trends, and occupancy patterns.Provide dashboards, KPI reporting, and strategic recommendations to senior leadership.Oversee applications, assignments, waitlists, transfers, appeals, deposits, billing, and contract administration.Lead process improvement initiatives and ensure compliance with institutional policies.Manage budgets and support revenue forecasting.Develop and execute comprehensive marketing and communications strategies to promote Student Housing Services.Leadership and Team Development:
Lead, mentor, and develop a high-performing team.Foster accountability, collaboration, innovation, and continuous improvement.Build strong relationships with campus partners and support institutional planning initiatives.Requirements
Three year College graduation in Business Administation or related field;
Minimum five years progressive leadership experience, or an equivalent combination of education and experience.Demonstrated expertise in forecasting, business intelligence, analytics, and data-driven decision making.Strong leadership, communication, and stakeholder management skills.Experience with StarRez or similar systems and advanced Excel/reporting tools.Employee Type: RegularPosition Number: 10013078*Tentative evaluation;
subject to committee review.At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.Posting Date: 11/05/2026Closing Date: 11/12/2026
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