Wireless Sales Consultant
Staples Canada
Some of what you will doAs a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.Specifically, You WillConnect, share, and partner with customers, identify and convert wireless and wireline sales opportunitiesHelp customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create valuePartner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referralsResponsible for achieving personal sales goalsMaintain company merchandising standards, including current pricingSupport asset protection procedures and privacy standardsStay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)Effectively resolves customer concerns and escalates to management when appropriate QualificationsSome of what you need3 months to 1 year of wireless sales or sales experienceCustomer focus and service orientationDemonstrates strong selling abilityDemonstrates ability to coach othersCapacity to communicate with clients effectively using a variety of mediumsAbility to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customersTechnology savvyCuriousApproachablePassionateProblem solver Some Perks And BenefitsAssociate discountHealth and Dental benefitsRRSP/DPSPPerformance bonusesLearning & Development programsAnd more... We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
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