Project Manager Operations and Maintenance Project (12 months contract)
Dollarama
Job Summary
The store deployment and maintenance project manager oversees a wide variety of projects related to store operations and maintenance. They drive strategic, multi-site initiatives to optimize retail fleets. He or she specializes in project lifecycles, rollout strategies, vendors relationships and operational efficiency across existing stores. He or she must be able to analyze business needs and manage projects by exploring possible solutions, considering best practices as well as the various constraints. He or she manages the entire project lifecycle: analysis, configuration, implementation, training, and support as required. He or she also coordinates with internal and external resources involved in implementing the deliverables. The candidate works hand in hand with the Operations and Maintenance departments.
Key Accountabilities
- Initiative Rollouts: Manage the deployment of multi-store upgrades (e.g., new energy management systems, anti-theft devices, fixtures for new products)
- Lifecycle Management: Plan and execute the project in its entirety from initial planning to closeout and hyper care.
- Vendor Relationship & Governance: Ensure vendors respect operational standards, establish SLAs & guidelines.
- Process Optimization: Analyze data to identify recurring failures and update processes when needed. Map current and updated process using Visio.
- Budget Tracking & Forecasting: Oversee costs associated with the projects and keep track of budget and forecasting.
- Stakeholder Coordination: Act as the central bridge between store operations, maintenance, corporate leadership, and external service partners.
- New Store Openings Coordination: Ensure the new store opening process is respected. Liaise between field teams and corporate departments to correct issues and optimize process if needed.
- Fixture Ordering: Analyze the store’s floor plans and translate them into fixture orders. Place POs with the supplier and ensure delivery dates are respected. Reconcile POs, BOLs and invoices.
- Bachelor’s degree in engineering or business administration.
- At least 5 years of experience in a similar position.
- Good knowledge of the Microsoft Office Suite.
- Strong organizational skills.
- Strong analytical and problem-solving skills.
- Ability to work under pressure with stakeholders from different levels and departments.
- Ability to manage several projects simultaneously.
- Good oral and written communication and interpersonal skills.
- Thoroughness and process orientation.
- Independence and versatility.
We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.
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