Technical Product Owner

About the role: We are looking for an experienced Technical Product Manager to help drive the roadmap for the Financeit Loan Servicing platform through leading the definition, execution, and roll-out of features that support the needs of our Operations, Finance, and Risk teams, as well as our Lending partners.

Are you the right fit?

Loan Servicing at Financeit is a highly technical function that deals with everything after a customer loan is funded, following the homeowner through their multi-year journey with us. It is the heart of our cash-flow engine.You’re comfortable working “under the hood” of the product, and can guide engineers through complex, math-heavy requirements to ensure that our data is immutable and audit-ready.You feel energized by automating a manual process, and thrive in “edge case” scenarios, identifying and solving outlier issues that break a workflow that works 99% of the time.You’re a detail oriented and analytical team player with a positive attitude and the experience to lead product development teams through all stages of the product lifecycle. You are also comfortable multi-tasking in a fast-paced and high-pressure environment, and hold yourself accountable for results.This position will report directly to the Platform Product Manager — Servicing, and will work closely with everyone on the Financeit team.

What you’ll do:

• Partner with the Platform Product Manager to gain a deep understanding of the external and internal customer needs, and facilitate technical discovery to help identify constraints and workarounds and to fill product gaps,
• Manage a healthy backlog and coordinate the activities of the development team, consisting of Developers, Quality Assurance, and UX designers in an agile product development cycle.
• Facilitate the process for the team to figure out “how” a feature/story will be developed, including leading grooming and planning meetings, facilitating daily stand-ups, breaking down stories/requirements into technical tasks and effort estimation, and ensuring stories meet the “definition of ready” before a sprint.
• Produce detailed business and functional requirements documentation including complex scenario mapping based on a combination of qualitative research with quantitative data
• Liaise with internal stakeholders for optimum solutions to delivering value, including Risk, Operations, Collections, Finance, Legal, and Compliance to deliver product in a regulated industry
• Maintain relevant metrics that help the team see how they are doing; measures the efficiency and predictability of the dev team.
• Monitor, track and provide outward communication for transparency on the team’s progress against their delivery goals for key product/feature releases, communicating status, blockers, and launch dates to key stakeholders.
• Documents details around each release, outlining product details and project rationale, complex financial flows, lender-specific logic, and internal system architecture changes.

What you’ll need to succeed: 

• Minimum of 3 years of experience in product management, business analysis, or software development management
• Minimum of 2 years leading dev teams in an Agile environment through continuous delivery of product roadmaps
• Direct experience building out complex web/SaaS platforms for the banking / lending / FinTech industry
• Direct experience integrating automation platforms and proven track record in process improvement a big plus
• Analytical and meticulous - can easily find the edge cases when developing business requirements
• Exceptional written and in-person presentation skills
• Ability to multi-task and meet deadlines under pressure
• Ability to engage and challenge internal stakeholders asking them the right questions
• Attention to detail and the tenacity to make sure quality standards are high
• Ability to work with other disciplines to help make barriers disappear
• Great work ethic and sense of ownership and accountability.
• Ability to think outside the box, suggesting creative solutions for complex problems.

Benefits:

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

• An award-winning culture with a collaborative & inclusive team.
• Competitive pay and performance-based bonus:
  • Salary: $90,000 - $110,000
  • Bonus: 20% annual
• Committed to flexible work arrangements, offering hybrid workplace options.
• Comprehensive medical, dental and vision coverage + Lifestyle Account.
• RRSP Matching and Parental Leave Top UP Program.
• In office massage, meditation & workout sessions.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
• Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodation is available on request for candidates taking part in all aspects of the selection process.