Ottawa Bilingual Billing Representative Role
Avanti Software Inc.
Apply for the Bilingual Billing Representative role with Ontario Medical Supply in Ottawa. Focus on customer education regarding billing changes while ensuring superior service. This full-time permanent position requires engaging with clients and healthcare facilities to discuss billing options. You will play a pivotal role in processing orders and addressing clients' inquiries to improve their experience. Your ability to meet call targets will be key in this essential role. Key Responsibilities:
- Make calls to educate clients about billing changes
- Meet performance targets for customer outreach
- Process orders for equipment rentals and purchases
- Handle payments and third-party billings accurately
- Troubleshoot client concerns and improve service quality
- Post-secondary education in relevant field
- Minimum 1 year customer service experience
- Bilingualism in French and English required
- Proficient with Microsoft Office and ERP systems
- Strong communication and organizational skills
Vacancy posted 16 hours ago
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