Senior Director, Operations Finance

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role

Reporting to the Vice President, Operations Finance, the Senior Director, Operations Finance owns operational accounting for Live Nation Canada. This is the senior operating leader of a function that accounts for every show, venue and festival we run in this country; tens of thousands of transactions a year, settled under contract in a fast‑paced environment where the work is visible and the stakes are real. The Senior Director’s mission will be to elevate the function by building a high‑performing team and setting standards nationally for how shows and venues are accounted for. They will be responsible to evolve current processes toward greater automation, control and scale. Success in the first 12 months will be clear and measurable: a functioning management layer that consistently delivers on deadlines; a faster, cleaner close with a defensible timetable and fewer post‑close adjustments; one written national process standard in use across all markets; an automated end‑to‑end workflow that is live, adopted and measurably reducing manual effort or error; and a strong control environment where audit findings are closed promptly and none repeat.

Working in close partnership with the Vice President, the Senior Director will help shape the direction and priorities of the function. They will be the trusted go‑to partner for the business on all matters of operational accounting. This is a great opportunity to own a national function, build a team around it, and elevate how Live Nation Canada does its accounting.

What This Role Will Do

Leadership

• Own the structure, capability and performance of a ~12‑person operational accounting team spanning show settlement, venue accounting and financial close
• Lead through managers: develop the management layer, set clear ownership accountabilities, establish performance standards and hold managers accountable for their teams' deadlines and quality
• Own talent strategy for the function: hiring standards, onboarding, development plans, succession depth, and a coverage model that holds through peak season, festival periods and major tours

Event Reporting and Operational Accounting

• Accountable for the completeness, accuracy and timeliness of all events, venues and festivals accounting nationally (including the integrity of reported contribution margin by show, venue and market)
• Own the close calendar end to end and commit to the timetable; ensure corporate reporting deadlines are consistently met
• Own the accounting treatment of show settlement: from artist final settlements against contract, withholding tax, charity and merchandise/bundle recognition, co‑promoted events, joint venture splits, venue expense settlement and shared ancillary revenue
• Own accounting for owned and operated venues, including inventory, labour costs and cash handling
• Own balance sheet integrity for the function: reconciliation quality, accrual adequacy, deferred revenue, AR ageing and collections performance for event‑related balances
• Develop and recommend accounting positions on complex deal structures such as co‑promoted events, joint ventures, festival vehicles, rental versus promoted, international artist withholding, multi‑year ancillary agreements
• Partner with regional controllers to ensure consistent application of policy across markets, and resolve differences rather than reporting them
• Partner with VP, Operational Accounting and Corporate for all technical accounting approval
• Accountable for the day‑to‑day operation of internal controls over settlement, cash floats, AP approval and wire release, including SOX‑relevant controls in scope
• Play a critical role in internal and external audits; owning remediation of findings to closure while ensuring every settlement is audit‑ready with proper documentation backup
• Proactively identify control gaps as volume, venues and deal structures change, and implement corrective action

National Responsibilities

• Develop, implement and sustain a national operational accounting playbook: settlement process, documentation standards, close process and checklist, reconciliation methodology, escalation path
• Identify and improve workstreams end to end; from business case through delivery to adoption and measured benefit
• Define and report the function's operating metrics: days to close, settlement cycle time, restatement and error rates, aged AR, control exception volume
• Use them to drive decisions and continuous improvement
• Own the data standards that allow event economics to be reported consistently
• Partner with the business: Provide the actuals, trend data and event‑level insight that Strategic Finance and FP&A build the budget and forecast on; accountable for the reliability of what they plan from
• Support due diligence, integration planning and post‑close financial integration
• Deputize for the VP, Operational Accounting on function matters with senior leadership to set priorities for the function, and act as their delegate with senior leadership when needed

What This Person Will Bring

• CPA designation required; Bachelor's degree in Accounting, Finance or related field
• 10–12 years of progressive accounting and finance experience, including experience leading managers and building a management layer, not only managing individual contributors
• Demonstrated ownership of a close and control environment across multiple sites, markets or entities within a larger corporate finance organization
• A track record of leading a process or systems improvement end to end, from business case through delivery and adoption to measured result
• Live entertainment, hospitality, venue, sports or comparable high‑volume, deal‑driven, contract‑settled environment strongly preferred; comfort with a pace where revenue is earned in a single night and settled quickly
• Strong Oracle and/or Salesforce capability; advanced Excel; practical use of Claude, AI platforms, BI and automation tooling to reduce manual work
• Ability to hold an accounting position under commercial pressure while keeping the relationship intact
• Credibility and presence with senior commercial leadership; able to explain complex financial outcomes clearly to non‑financial stakeholders and earn their trust
• Resourceful and hands‑on when it matters; this is a senior role embedded in an operating business
• Availability for travel and on‑site support for major shows and festival properties, including evenings and weekends during peak season

Benefits & Perks

• Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH: Medical, Dental and Vision benefits for you and your family, along with Employee Assistance Programs through Modern Health and ComPsych
• YOURSELF: Generous paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets
• WEALTH: RRSP program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, and infertility support
• CAREER: Tuition reimbursement, student loan repayment, and internal growth and development programs and training
• OTHERS: Volunteer time off, crowdfunding network, gender reassignment support

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. Live Nation also affords equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, provincial and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all‑inclusive, and can be modified at any time if requested by management. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world‑class teams specialize in all aspects of the live entertainment industry, from ground‑breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Compensation

-- The expected compensation for this position in Ontario is: $156,000-195,000