Remote AI-Driven Support & Ops Leader

Wiza

Wiza is seeking a Technical Support Manager to own our PLG support function end-to-end—overseeing product inquiries, billing questions, and technical troubleshooting for all users. You will lead the automation layer with Fin AI, extend coverage across channels, and drive proactive education and self-serve content.

You will also own help center content, establish KPIs, and partner with Engineering/Product to surface issues and influence roadmap priorities.

#J-18808-Ljbffr

Apply

Vacancy posted 17 hours ago

Similar jobs that could be interesting for youBased on the Remote AI-Driven Support & Ops Leader in Ottawa, ON vacancy

Principal Full Stack Engineer (React & AI-Driven) - Remote - Canada
...About FullStack FullStack is your AI-native engineering partner, built to turn AI capability... ...Principal Full Stack Engineer (React & AI-Driven). ~ You will integrate directly into our... ...What We Offer ~ Competitive pay. ~100% remote work. ~ The ability to work with leading...
Remote work
Full time
Flexible hours
FullStack
Ottawa, ON
3 days ago
Staff Security Engineer, AI-Driven Detection & Response
About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into...
Suggested
Full time
Fullscript
Ottawa, ON
3 days ago
Technical Support Analyst (Remote - Canada)
...growth. We believe in giving people the tools, support, and freedom to do their best work — and... ...Kinetic means being part of a purpose-driven business where your ideas matter, your development... ...You’ll Love Working at Kinetic Fully remote – work from anywhere in the US Flexible...
Remote work
Long term contract
Full time
Internship
Worldwide
Flexible hours
Rotating shift
Kinetic Software
Ottawa, ON
more than 2 months ago
Senior AI Developer - EN 428
$96.56k - $128.74k per year
...Join the EDC Team! At EDC, we support Canadian businesses to succeed... ...through trade. Position: Senior AI Developer Employment Type:... .... As EDC aims to be the leader in helping all Canadian... .... ~ Design practical agent driven workflows that automate common...
Suggested
Permanent employment
Full time
Summer work
Work at office
Relocation package
3 days per week
Export Development Canada
Ottawa, ON
8 days ago
AI Agent Power User - Remote
...AI Agent Power User Role Type: Contractor Location: Remote — US, Canada, UK, Ireland, Australia, New Zealand We are seeking experienced AI Agent Power Users to contribute to an enterprise AI training project focused on evaluating and improving AI assistants...
Remote job
Contract work
For contractors
YO AI Labs
Ottawa, ON
14 days ago
Customer Experience Leader
...Customer Centric. We Will Be Data Driven – System Thinking –... ...We Will be Human-Centered and AI Enabled. We are Committed to... ...Description The Customer Experience Leader is the execution lead of all... ...customer loyalty and engagement. Supports omni-channel execution,...
Full time
Work at office
Flexible hours
Afternoon shift
Early shift
Indigo Books Llc
Ottawa, ON
more than 2 months ago
AI Administrator, M365 & Copilot Platform - EN 328
$96.56k - $128.74k per year
...00PM ET Join the EDC Team! At EDC, we support Canadian businesses to succeed globally. We... ...world better through trade. Position: AI Administrator, M365 & Copilot Platform Employment... ...Details: ~ Systems Analyst - Tech Ops 18: Salaries typically range from $96,557...
Permanent employment
Full time
Summer work
Work at office
Relocation package
3 days per week
Export Development Canada
Ottawa, ON
11 days ago
Land Development Leader
...Development group. You'll be supported by a Platinum Club member of Canada... ..., sustainable solutions that support community building and growth... ...with unique opportunities for driven people with tenacity and... ...flexibility with work hours and remote working (and you'll benefit from...
Remote work
Long term contract
Full time
Summer work
Work at office
Immediate start
Work from home
Flexible hours
J.L. Richards & Associates Limited
Ottawa, ON
3 days ago
Student Support Services Officer
$55k - $65k per year
...fastest-growing universities as our Student Support Services Officer at the Ottawa campus,... ...dynamic academic and professional environment driven by innovation, research, and academic... ...applications are reviewed by our HR team. We may use AI tools to support certain stages of the...
Long term contract
Permanent employment
Full time
Internship
Work at office
Afternoon shift
Weekday work
International Business University
Ottawa, ON
6 days ago
IT Support Engineer I, IT Services
...A Tier 3 Support Engineer at JSI keeps our Nova and 4Sight platforms stable and helps Technical... .... Several of our applications include AI-driven features (LLM and embedding services) for... ...technology company is the North American leader in designing and developing acquisition,...
Full time
Jsi
Ottawa, ON
17 days ago
Lead Support Engineer, Bedrock
...by bringing smart testing technologies, AI, and IoT solutions to the forefront of every... ...Bedrock is Giatec's dedicated Support & Ops team, the foundation the solutions stand... .... A production-minded, ownership-driven mindset. You have a strong sense of urgency...
Permanent employment
Full time
For contractors
Worldwide
Flexible hours
Night shift
Giatec Scientific Inc.
Ottawa, ON
a month ago
Technical Support Analyst
...Why This Role Matters As a Technical Support Analyst, you will join our Customer Care... ...We are a global provider of cloud-based, AI-driven software, publicly traded on the Toronto... ...Benefits Why You’ll Love It Here Remote-first flexibility and the trust to manage...
Remote work
Permanent employment
Full time
Internship
Night shift
Weekend work
Afternoon shift
Weekday work
Tecsys Inc.
Ottawa, ON
16 days ago
Conseiller OPS Senior
...TEHORA est présentement à la recherche d' un(e) Conseiller(ère) OPS Senior ayant une solide expérience en administration d'infrastructures... ...et à l'évolution d'environnements technologiques stratégiques supportant des systèmes critiques et des infrastructures à haute...
Remote work
Hourly pay
Full time
Contract work
Apprenticeship
Flexible hours
TEHORA
Ottawa, ON
more than 2 months ago
Senior Field Support Engineer- Robotics, Ai & Unmanned Systems (FTE)
$76k - $114k per year
...SENIOR FIELD SUPPORT ENGINEER – ROBOTICS, AI & UNMANNED SYSTEMS INVEST OTTAWA – AREA X.O Area X.O is one of Canada's most unique testing and innovation environments — the place where companies of every size come to put their products through real-world paces. Robotics...
Full time
Internship
Invest Ottawa/bayview Yards
Ottawa, ON
more than 2 months ago
Application Support Technician
...Advising many of Canada’s corporate leaders, as well as U.S. and... ...recruiting for an Application Support Technician in our Ottawa office... ...visitors Provides home and remote computer support as well as installations... ...Please note that we may use AI tools to help us through the recruitment...
Remote work
Full time
Work at office
Shift work
Day shift
Afternoon shift
Business Professionals Llc
Ottawa, ON
more than 2 months ago
AI Agent Evaluation Engineer - Remote
...Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on...
Remote job
For contractors
YO AI Labs
Ottawa, ON
a month ago
Technical Support Representative
$50k - $65k per year
...against climate change, and our technology supports groundbreaking science with partners like... ...every stage of the selection process. AI statement: At RBR, we may use artificial... ...our people. Why join us ~ Purpose-driven customers – Partner with organizations making...
Full time
Internship
Worldwide
Shift work
Rbr Inc.
Ottawa, ON
a month ago
Network Operations Centre - Support Specialist Tier 1
$60k - $66k per year
..., you’ll enjoy flexibility and support for a healthy work-life balance... ...Responsibilities: · Provide remote product health monitoring function... ...Service oriented and solution driven · Ability to communicate... ...Please note March Networks uses AI as part of the recruitment process...
Remote work
Full time
March Networks
Ottawa, ON
1 day ago
Flexible Remote Work for English Speakers - Help Improve AI
...with innovative companies to help improve their AI models — and we’re looking for English speakers who want flexible, remote work. No AI or technical background is required... ...may include but not limited to: Customer support, quality assurance, virtual assistants / administrators...
Remote work
Permanent employment
Flexible hours
Lifted, an Upwork Company™
Ottawa, ON
10 days ago
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
...Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and... ...position you will manage and provide ongoing support to ensure they remain highly available, reliable... ...appropriate arrangements can be made. AI Use in Recruitment Statement As part of...
Long term contract
Permanent employment
Full time
Internship
Weekend work
Afternoon shift
Canadian Bank Note Company, Limited
Ottawa, ON
more than 2 months ago
Customer Support Specialist - (Ottawa, ON)
$44k - $50k per year
..., positioning our company as a leader in the industry. Please note... ...ON. While you will be working remotely - being within the Ottawa "hub"... ...the use of multiple customer support tools and personal product knowledge... ...provincial laws. We use AI tools to support parts of the...
Remote work
Full time
Flexible hours
Fullscript
Ottawa, ON
more than 2 months ago
Bilingual (French/English) Customer Support - Remote
$18.6 - $19.2 per hour
...convenient for you. - Diverse Experience: Expand your skillset across various industries while providing exceptional customer service. - Supportive Environment: We’re here to help every step of the way! Application Process: - Create Profile - Complete Assessments (only one...
Remote work
For contractors
Work from home
Flexible hours
Night shift
Weekend work
Working Solutions
Ottawa, ON
more than 2 months ago
Guest Service Leader / Shift Leader - JOEY Lansdowne
$19 - $27 per hour
...teams. As a Guest Service Team Leader, you are responsible for creating... ...family needs Ongoing mentorship to support personal and professional goals Fun, Team-driven and inclusive community Dynamic... ...applicant tracking system uses AI-enabled tools to help sort applications...
Full time
Flexible hours
Shift work
Joey Restaurant Group
Ottawa, ON
more than 2 months ago
AI & Automation Associate
$55k - $60k per year
...Learn more about our upcoming acquisition here: AI & Automation Associate Introducing a new role to join... ...digital transformation/change management team, you will: Support the migration and adoption of AI-driven tools and digital workflows across the organization....
Long term contract
Full time
Internship
Work at office
The Clv Group
Ottawa, ON
more than 2 months ago
Developmental Disability Support Worker
...Job Description Job Description We are seeking a Developmental Disability Support Worker to join our team! You will assist in the daily care of individuals with developmental disabilities. This can include (but not limited to) those with intellectual disabilities, Autism...
Ideal Care Support Services Inc.
Ottawa, ON
8 days ago
Technical Support Representative
$50k per year
...providers worldwide trust us to protect and support them with solutions that are easy to buy,... ...support via phone, email, chat, and remote access tools, ensuring high-quality customer... ...evolving tech environment Continuous learner, driven to stay current with tools, tech, and...
Remote work
Full time
Worldwide
Barracuda Networks
Ottawa, ON
more than 2 months ago
Team Leader - Retail
...Job Description Job Description Team Leader – Retail Store Electric Bicycles | Ottawa... ...Are you passionate about cycling and driven to inspire others? Do you thrive in a fast... ...exciting. We are proud to operate in a safe, supportive, and energizing work environment where...
Permanent employment
Full time
Part time
Weekend work
Scooteretti Ltd
Ottawa, ON
more than 2 months ago
Future Leaders Program - Management Trainee
$52.5k per year
...meaningful impact. Collaborate with world-class leaders, drive innovation, and unlock new... ...quality products and sustainable solutions to support residential, commercial, and... ...disciplines welcome) Positive attitude, results-driven mindset, and a desire to learn Strong leadership...
Full time
Traineeship
Work at office
Relocation
Relocation package
EMCO Corporation
Ottawa, ON
6 days ago
AI Product Manager => Relocate to China
$140k - $200k per year
...Job Description: Position: AI Product Manager Location: Remote / On-site Employment Type: Full-time Responsibilities Lead the end-to-end lifecycle... ..., deep learning). Experience managing technical or AI-driven products. Excellent communication skills with cross-...
Remote work
Full time
Relocation
MS Systems
Ottawa, ON
13 days ago
Customer Support Engineer
$80k - $100k per year
...H2O.ai is on a mission to democratize AI for Good. As the world’s leading agentic... .... We are looking for a Customer Support Engineer to be part of the MLOps team... ...numpy and pandas. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working...
Remote work
Full time
Worldwide
Flexible hours
h2o.ai
Ottawa, ON
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote AI-Driven Support & Ops Leader. Be the first to apply!