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Safe Steps Program

Women's Crisis Services of Waterloo Region

Position Title: Safe Steps Program – Volunteers (2)

Reports To: Haven House Residential Manager

Summary Of Role

Safe Steps is a psychoeducational group (evidence-based therapy group) that supports caregivers to discover ways to support their children in dealing with emotions, repairing attachment, and building self-esteem and resilience. There is one caregivers’ group and three age-based children’s groups. Safe Steps is open to families that are not currently in crisis and is always focused on the impact of domestic violence on children.

Time Commitment

Monday evenings from 5:30-8:00pm for eight-week sessions that occur three times per year. Volunteer position starts in September 2026.

Location

Women’s Crisis Services of Waterloo Region – Anselma House – 700 Heritage Drive, Kitchener, ON N2A 3N9

Support During This Position

The Clinical Support Worker will provide primary support for these volunteers. Secondary support will be provided by the Haven House Residential Manager.

Tasks and Duties

  • Support with set-up and clean-up before and after group
  • Assist participants to enter and exit the building before and after group
  • Have a presence alongside facilitators for the duration of the group during pre-planned activities and assist where extra support is most needed (ie. Children’s group).

Skills And Qualifications

  • Strong interpersonal skills in building positive relationships is essential
  • Strong communication skills is essential
  • Time Management skills are preferred
  • Ability to obtain Vulnerable sector police record check
  • 18 years or older required
  • Experience working with children and/or experience with group facilitation is preferred

About The Safe Steps Program

The group is for those who have experienced domestic violence as well as their children who have witnessed abuse in their homes. In the Safe Steps groups, we are working to support families in their healing journey.

Each week the families come together to complete a shared activity before breaking off into separate groups for parents, and age-appropriate children’s groups. Each group engages in developmentally appropriate material of the same overall topic as the other groups.

This program is run by the Women’s Crisis Services of Waterloo Region

Who Are We? Women’s Crisis Services of Waterloo Region (WCSWR*) provides emergency shelter to women and children fleeing abusive relationships. We operate two shelters: Anselma House in Kitchener and Haven House in Cambridge. Our facilities operate on a 24/7 basis, and we pride ourselves in being more than shelter . We also offer a robust region-wide outreach support program which supports families who are experiencing or have experienced domestic violence. We believe that everyone deserves to live a life free from abuse.

  • WCSWR supports women, transgender and gender-diverse individuals. If interested in volunteering, please submit resume to ***email_hidden***
Vacancy posted 1 day ago
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