Wait Staff - Server

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Serving others prepares you to lead others. As a Server on our team, you’ll master the art of creating an awesome customer experience. You’ll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests. Our Servers love to keep our guests satisfied and are problem-solvers at heart. By focusing on ways to better the customer experience, you’ll be able to refine your leadership skills and open new doors for your career. Start your journey with us and pursue what matters to you.

Job Responsibilities

• Serves food and beverage to guests according to guests orders and/or banquet menu
• Maintains knowledge of menu items and all other offerings
• Maintains appearance and cleanliness of food service areas during event
• Replenishes food and beverage product
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
• Provides excellent customer service, anticipating guests’ needs
• Breaks down and cleans/sanitizes food service areas, workstations, and equipment
• Maintains a positive demeanor towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous experience as a server or in food service role preferred
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Must be available to work flexible hours including evenings and weekends

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at or connect with us onFacebook ,Instagram andTwitter .

Aramark Senior Living Job Description (Server)

JOB TITLE:

Server

REPORTS TO:

Dining Room Lead Server / Food Service Manager / Operations Manager

DEPARTMENT:

Food Services

LOCATION:

Senior Living Community

RATE TYPE:

As per organizational and union guidelines

GENERAL POSITION OVERVIEW:

The Server works as part of the food and nutrition services team providing meal service to residents, guests, and staff while maintaining food safety standards and a home-like dining environment.

SUMMARY OF RESPONSIBILITIES:

• Set up and clean dining room and the private or residential event services managed by Aramark.
• Serve meals and beverages according to resident preferences and dietary requirements.
• Assist residents respectfully during meal times.
• Maintain cleanliness and sanitation of dining and serving areas.
• Follow food safety, infection control, and HACCP procedures.
• Deliver meal trays and carts in a timely manner.
• Participate in special functions and catering events.
• Report equipment or resident concerns to management.
• Use PPE and maintain workplace safety standards.
• Perform all other duties as assigned.

EDUCATION AND SPECIFIC TRAINING:

• Minimum schooling or formal training for a new person on the job:
• Mandatory:
• Ability to read and write English at Grade 12 level, know basic math skills and follow instruction.
• Must successfully complete the required training program within the defined probationary period.
• Must have the ability to communicate effectively with residents, customers and co-workers.
• Must have the manual dexterity required for handling equipment and supplies.
• Must be flexible and adapt easily to changes in schedule, work assignments and environment.
• Must be willing and capable of working in a fast paced environment.
• Must provide clear criminal record check and Vulnerable Sector screen.
• Must provide vaccination record for Covid-19 and annual flu including boosters.
• Preferred: High School Graduate or equivalent.
• Provincial or other vocational or professional certification or degree:
• Food Safety Certification preferred.
• 2 years’ experience in healthcare, hospitality, or senior living environment preferred.
• Special skills/training needed to perform job or operate equipment:
• Tray service carts, beverage machines, dishwashers, steam tables, cleaning equipment, POS systems.

Concentrated, 'On the Job' learning time required for a new person with education as identified to achieve job competence: About 3 months.

PHYSICAL, MENTAL AND VISUAL DEMANDS:

• Frequent standing and walking throughout shift.
• Moderate lifting up to 20 kg (45 lbs).
• Heavy physical effort may include pushing meal carts and lifting trays.
• Requires visual, listening, and mental concentration during meal service.

WORKING CONDITIONS OF JOB:

• Exposure to heat, steam, cleaning chemicals, refrigeration and freezer temperatures.
• Scheduled shifts may include mornings, evenings, weekends, and holidays.
• Travel: None.

Prepared By & Approved By:
Kristin Korceba – General Manager –

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.