Bilingual Royal Service Agent (Part-Time)
$25.07 per hourFAIRMONT
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Royal Service Agent (Part-Time).
What is in it for you:
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Full rate of pay of $25.07/hour
Job Description
Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service to our internal and external guests
- Process all external and internal calls either by redirecting calls or assisting the caller
- Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
- Have a sufficient working knowledge of all departments
- Serve as a liaison for Guests requiring information relating to all aspects of the hotel
- Deliver and program wake up calls for guests
- Send Secure Pay forms upon request
- Maintain and ensure all guestroom telephones are in operating condition
- Responsible for organizing daily amenity report and same day amenity requests
- Take in-room dining food & beverage orders
- Take dining reservations for our restaurants and answer questions regarding menu items and special dining events in an informative and helpful way
- Create bills and post to guest accounts
- Maintain proper telephone etiquette at all times
- Have full knowledge of the hotel’s emergency procedures
- Follow department policies, procedures, service standards and safety policies
- Assist in the training of new colleagues
- Other duties as assigned
Qualifications
- Available to work overnight shifts
- Fluent in both official languages
- Previous related experience
- Previous Point of Sale system experience preferred
- Must have Smart Serve certificate
- Food and Beverage experience is a strong asset
- Ability to function effectively in emergency situations
- Must possess outstanding guest services skills
- Highly responsible and reliable
- Must have excellent telephone manners and experience
- Strong familiarity with computers - Must be able to type 40+ words per min
- Strong team player and self-reliant
Additional Information
Physical Aspects of Position (include but are not limited to):
- Sitting throughout shift and occasional lifting and carrying up to 20 lbs
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$25.57 per hour
...capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Guest Services Agent. What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food & Beverage...Part timeBilingualPermanent employmentWorldwideShift workNight shiftWeekend workAfternoon shift$24.37 per hour
...door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill a role of Host/Hostess (Part-Time). What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food & Beverage discount...Part timeBilingualPermanent employmentWorldwideShift work$28.5 per hour
...door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Guest Services Supervisor (Full-Time). What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food &...BilingualPermanent employmentFull timeWork at officeWorldwideNight shift$63k - $77k per year
...you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons. As a Bilingual Service Delivery Manager (SDM), you'll be at the...BilingualPermanent employmentInternship- ...related to Driver Examination services. To ensure the fair and proper... ...conditions. Complies with Part III, Section 27 of the OHSA (Duties... ...training for Customer Service Agent. EDUCATION /CERTIFICATIONS... ...make difficult decisions in a timely manner. Stress Management -...SuggestedLong term contractContract workTemporary workLocal area
$21.63 per hour
...of the Canadian Armed Forces, it is a frequent reality of their service to our country. As a Relocation Advisor, you aren't just processing... ...Training: 4 weeks (8:00 AM to 5:00 PM) Contract Type: Full-time, temporary (with the possibility of transitioning to permanent)...BilingualHourly payPermanent employmentFull timeContract workTemporary workSummer workRemote workRelocationMonday to fridayShift work$21.63 per hour
...armées canadiennes, il s'agit d'une réalité fréquente liée à leur service envers notre pays. En tant que conseiller en réinstallation, vous... ...de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés...BilingualHourly payPermanent employmentFull timeContract workTemporary workSummer workWork at officeRemote workMonday to fridayRotating shift$22 per hour
Nous recherchons un(e) Agent(e) de Voyage Bilingue pour rejoindre notre équipe vivante et collaborative! Vous ferez partie d’une entreprise en pleine croissance, dédiée à offrir un service exceptionnel dans le domaine du voyage de loisirs. Ce que nous offrons : Salaire...BilingualFull timeContract workApprenticeshipRemote workTrial periodMonday to fridayRotating shiftAfternoon shift$22 per hour
We’re looking for a Bilingual Travel Agent to join a vibrant and growing team that specializes in high... ...leisure travel support. In this full-time, remote role, you'll be a key player in... ...or leisure focus) 1+ year of customer service in a high-touch environment Proficiency...BilingualFull timeContract workRemote workTrial periodMonday to fridayRotating shift- ...Job Description Time to step up your career! This is your moment... ...way for others too. We’re hiring part-time Food & Beverage Captain to join our passionate Food Services Team. Alongside a manager who... ...School Diploma or equivalent. • Bilingual (English-French) is considered...Part timeBilingualHourly payFlexible hoursShift workNight shiftWeekend workAfternoon shift
$18.2 - $21.4 per hour
...3B8, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Vacancy Status:... ...Previous experience and demonstrated ability to provide excellent service and develop strong client relationships in a retail, hospitality...Part timeHourly payFull timeFlexible hoursShift workNight shiftWeekend work$45k - $90k per year
...Description Cintas is seeking a Route Service Representative to manage and grow customer... ...ambition, organization and service spirit Bilingual in French and English This is a... ...Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift...BilingualFull timeLocal areaShift workWeekend workDay shift$18.4 - $19.3 per hour
...BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT Are you... ...provided security and customer service solutions for over 20 years to... ...stand for prolonged periods of time during the shift ability to... ...and selection. Human review is part of the final hiring decision....BilingualHourly payRelocationLong distanceShift workNight shiftRotating shift$23 per hour
...behind a desk all day. Your experience may include customer service. This is a great role for students in all kinds of programs. It’... ...the interview process. Compensation: ~$23.00 per hour with part- time hours Shifts: Looking for Open Availability Including Weekends...Part timeHourly payShift workDay shift$18.05 per hour
...providing our customers with extraordinary service and an awe-inspiring brand experience. We... ...real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and... ...countries we operate in. Job Types: Part-time, Permanent Pay: From $18.05 per hour...Part timeHourly payPermanent employmentMonday to fridayFlexible hoursDay shiftAfternoon shift$20.5 per hour
...Flexible Income Opportunity Are you semi-retired, working full-time shifts, part-time, or simply searching for extra income? If you enjoy... ...proven sales methodology and achieve daily/weekly targets ~ Bilingual in French and English an asset Why Join WIN? ~...Part timeBilingualHourly payExtra incomeFull timeImmediate startMonday to fridayFlexible hoursShift workDay shiftAfternoon shiftWeekday work$25.26 per hour
...Consistently offer welcoming, friendly and warm service to external and internal guests Provide... ...work cohesively with fellow colleagues as part of a team with minimum supervision... ...needs, remaining calm and courteous at all times Additional Information Physical Aspects...Part timePermanent employmentWork at officeWorldwideShift workWeekend work$26.22 per hour
...professional, friendly and proactive guest service while supporting fellow Colleagues... ...environment Ability to work cohesively as part of a team Ability to focus attention on... ...needs, remaining calm and courteous at all times Ensure quality standards and safety standards...Part timePermanent employmentWorldwideShift work$17.6 per hour
...promotional set-ups and proper signage are implemented within a timely manner to company standard Re-orders stock where appropriate... ...applications. Accommodations are available on request for candidates taking part in all aspects of the selection process. While we thank all...Part timeLive In$18 per hour
...Location: Ottawa, ON Workplace Type: On-site Job Type: Part-Time, Hourly MCA is a proudly Canadian owned and operated leader in... ...partner with Canada and the USA's top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our...Part timeHourly payLong term contractMonday to friday$17 per hour
Our client, a Top 5 Bank in Canada is looking to hire a Bilingual Customer Service Representative for an initial 7 months contract with a possibility of extension/conversion. This role is hybrid, 2 days per week in office in Ottawa. Responsibilities Include: Addressing...BilingualContract workWork at office2 days per week- ...100 years young and we need you!! Job summary The Automotive Service Installer works in a fast-paced Automotive Service Centre... ...Manager/Service Advisors/Licensed Automobile Technicians and Back Parts Window Associate. • Provide accurate estimates and written vehicle...Part timeFlexible hoursShift workNight shiftWeekend workAfternoon shift
$21.63 per hour
Conseiller bilingue en réinstallation – Opportunité exclusive pour les talents d'Ottawa et... ...100 % Afin de garantir l'excellence du service offert aux familles militaires, notre processus... ...ou invisible), les personnes faisant partie des minorités visibles, les personnes...BilingualHourly payFull timeContract workApprenticeshipSummer workWork at officeRemote workWork from homeMonday to friday$21.63 per hour
Bilingual Relocation Advisor – Exclusive Opportunities for Ottawa & Gatineau Talent Are you a bilingual professional residing in the Ottawa... ...premier, structure-driven onsite training with a **100% full-time work-from-home (WFH) career path!** **The Onsite Training Pipeline...BilingualHourly payPermanent employmentFull timeContract workTemporary workWork at officeRemote workWork from homeRelocationMonday to fridayShift workRotating shift- ...Description Internal Job Title: Bilingual Receptionist Job Type: Permanent, Full-Time Job Location: 18 Auriga Drive,... ...of administrative and customer service tasks aimed at ensuring a smooth... ...in Recruitment Statement As part of our commitment to transparency...BilingualLong term contractPermanent employmentFull timeInternshipWork at office
- ...MUST-HAVES - Bilingual French/English — this is non-negotiable given the Ottawa/Gatineau market. We want candidates who work operationally... ...Compliance — Ensure internal process adherence and correct and timely updates within Activix client CRM for the purposes of account...BilingualFull time
$65k - $77k per year
...is within reach. Let's build it together. At Consolidated Services Inc., part of the PCL Family of Companies (PCL), we don't just build projects... ...your career across sectors and regions Here's how a Bilingual Payroll Coordinator for Consolidated Services Inc. within...BilingualHourly payLong term contractWork at officeFlexible hours$45 - $56 per hour
A busy and well-established dental practice in Ottawa is seeking a Registered Dental Hygienist to join their collaborative team. This is an excellent opportunity for a hygienist who enjoys working in a fast-paced environment, values teamwork, and is committed to providing...Part timeHourly pay- ...you! As a Fashion Associate , you will deliver personalized service and support daily store operations to ensure a welcoming, customer... ...Opportunities for professional growth and career development* Paid Time Off: Flexible days and vacation time to help you balance school,...Part timeMinimum wageWork at officeFlexible hoursWeekend workAfternoon shift
$22.95 per hour
...next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Service Bartender (Full-Time). What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food & Beverage...Permanent employmentFull timeWorldwideShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual Royal Service Agent (Part-Time). Be the first to apply!
- agent service à la clientèle bilingue Ottawa, ON
- représentant au service à la clientèle anglais Ottawa, ON
- work at home customer service representative Ottawa, ON
- représentant de service Ottawa, ON
- full time customer service representative work from home Ottawa, ON
- conseiller expérience client Ottawa, ON
- client onboarding specialist Ottawa, ON
- conseiller clientele Ottawa, ON
- client advisor Ottawa, ON
- représentant service clientèle Ottawa, ON
