Account Manager
IGT, a Nevada Corporation
Overview
We are seeking an experienced Account Manager to manage and grow a portfolio of strategic customer accounts across Eastern Canada. This role is responsible for driving revenue growth through consultative selling, long-term account planning, and the development of trusted customer relationships. The Account Manager serves as both a commercial and product expert, collaborating with cross-functional teams to deliver exceptional customer value and business results.
This position requires regular travel throughout Canada and occasional travel to the United States.
Key Responsibilities:
- Manage and expand a portfolio of strategic customer accounts across Eastern Canada.
- Drive revenue growth through consultative sales strategies, account development, and customer retention initiatives.
- Develop and execute long-term account plans aligned with customer objectives and business goals.
- Build and maintain strong relationships with key customer stakeholders and decision-makers.
- Serve as a trusted advisor and subject matter expert on products, solutions, and commercial opportunities.
- Coordinate with internal teams across Sales, Operations, Finance, Product Management, and other functions to ensure successful customer outcomes.
- Negotiate commercial agreements and support contract discussions.
- Monitor industry trends, competitive activity, and market opportunities within the gaming sector.
- Represent the company professionally at customer meetings, industry events, and business engagements.
What You'll Bring
Business Expertise
- Strong understanding of how sales, operations, finance, and product functions work together to achieve business objectives.
- Knowledge of commercial dynamics and competitive positioning within the gaming industry.
- Ability to leverage industry expertise to identify opportunities and create value for customers.
Problem Solving & Decision Making
- Proven ability to address complex commercial, contractual, and customer relationship challenges.
- Strong independent judgment and critical thinking skills.
- Experience coordinating cross-functional stakeholders to resolve issues and drive results.
- Comfortable navigating evolving customer needs and business priorities.
Impact
- Directly influences revenue growth, customer retention, and long-term business performance across an assigned account portfolio.
- Plays a key role in strengthening customer partnerships and expanding market opportunities.
Communication & Relationship Management
- Exceptional communication, presentation, and interpersonal skills.
- Strong negotiation and influencing abilities.
- Experience engaging with senior customer stakeholders and internal leadership teams.
- Ability to build credibility, trust, and long-term business relationships.
Qualifications
Bachelor's degree in Business, Marketing, Finance, or a related field.
Experience
- 5-8 years of experience in the gaming industry.
- Proven track record of managing strategic customer accounts and achieving revenue growth objectives.
Licenses & Certifications
Gaming licenses as required by applicable jurisdictions.
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
Vacancy posted 2 days ago
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