CSNM Food Service Manager, Long-Term Care (12-Month Contract) (84456001)

Company Description

Grow your career with a company that shares your passion!Sodexo has an exciting new opportunity to join the Sodexo team as our next Food Service Manager (12-Month Contract)  for our Healthcare client   located in Chatham ON.

Salary: $60,000.00 - $70,000.00

At Sodexo, we go beyond traditional workplace solutions to create environments where employees thrive. From innovative culinary programs that bring daily delight to integrated facilities management that fosters productivity and well-being, our team plays a vital role in shaping thriving workplaces.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

How You’ll Make an Impact:

As a Food Service Manager, you will lead the daily operations of the dietary department, ensuring efficient service delivery and full compliance with Public Health and Long-Term Care standards. You’ll provide visible leadership during meal service, supporting team performance, monitoring quality, and ensuring a positive dining experience for residents.

You’ll be responsible for all aspects of people management, including scheduling, training, and performance management, while ensuring alignment with collective agreements and Ministry guidelines. This role also oversees inventory, reporting, and budget management, ensuring the department meets operational and financial targets.

Collaborating closely with cross-functional teams, you’ll drive efficiencies, manage costs, and support continuous improvement initiatives. You’ll also lead menu planning to ensure compliance with regulatory standards while incorporating resident feedback, and support the development and maintenance of residents’ nutritional care plans.

Key responsibilities:

• Lead the day-to-day operations of the dietary department, ensuring efficiency and compliance with Public Health and Long-Term Care standards
• Provide hands-on leadership during meal service to monitor quality, processes, and resident satisfaction
• Oversee all staffing functions, including scheduling, training, and employee development
• Provide coaching, performance management, and corrective action as needed
• Ensure appropriate staffing levels in alignment with collective agreements and Ministry requirements
• Manage inventory and oversee required reporting for internal leadership, the Ministry, and other stakeholders
• Maintain accurate records and support all regulatory reporting requirements
• Lead budget planning and ensure adherence to financial targets
• Partner with other departments to improve efficiency, enhance service delivery, and control costs
• Develop and manage cyclical menu plans that meet regulatory standards and reflect resident feedback
• Support the ongoing maintenance of residents’ nutritional care plans, as required

Qualifications

What You’ll Need to Succeed:

• Successful completion of the Food and Nutrition Management Program from a recognized institution
• Canadian Society of Nutrition Management (CSNM) and Advance Food Safety Certification required
• Minimum 2 years of experience in food service management
• 2+ years supervisory or leadership experience
• Strong communication skills and interpersonal skills
• Prior experience managing in a unionized environment, preferably within long term care

Additional Information

What Makes Sodexo Different:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You  belong in a company that allows you to  act with purpose and  thrive in your own way. In addition, we offer:

• Flexible work environment  
• Competitive compensation & great employee benefits 
• Training and development programs  
• Countless opportunities for growth  
• Corporate responsibility & sustainability  
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards  here
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.  

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