Regional Service Operations Manager
Hitachi, Ltd.
Lead Hitachi Energy’s Western Canada service operations through customer engagement, workforce planning, and disciplined operational execution. This regional leadership role supports an expanding substation service portfolio.The Regional Manager, West manages service activities across Western Canada and works with the Regional Service Sales Manager. You will align capabilities, resources, processes, and customer commitments with operational delivery. Collaboration spans Canadian and North American Service teams, Business Units, engineering, project management, and support functions.Key Responsibilities:
Manage regional service operations for safe, efficient, profitable executionGrow workforce, infrastructure, tools, and operational capabilitiesMonitor performance metrics and implement improvement actionsBuild key customer relationships and support strategic service discussionsCoach regional teams while fostering safety and accountabilityRequirements:
Canadian work authorization permitting employment with Hitachi EnergyExperience managing service operations and customer relationshipsExperience developing organizational capabilities and workforce planningAbility to collaborate across matrix organizations and stakeholdersStrong communication and relationship-building skillsBring service operations leadership, customer focus, and workforce development experience to Hitachi Energy’s Western Canada substation business.
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Manage regional service operations for safe, efficient, profitable executionGrow workforce, infrastructure, tools, and operational capabilitiesMonitor performance metrics and implement improvement actionsBuild key customer relationships and support strategic service discussionsCoach regional teams while fostering safety and accountabilityRequirements:
Canadian work authorization permitting employment with Hitachi EnergyExperience managing service operations and customer relationshipsExperience developing organizational capabilities and workforce planningAbility to collaborate across matrix organizations and stakeholdersStrong communication and relationship-building skillsBring service operations leadership, customer focus, and workforce development experience to Hitachi Energy’s Western Canada substation business.
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Vacancy posted 5 hours ago
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