Agent/agente du service aux clients - hôtel
$22 per hourPark Place Lodge
- Durée de l'emploi: Saisonnier
- Langue de travail: Anglais
- Heures de travail: 35 à 40 heures par semaine
- Education: Diplôme d'études secondaires ou l'équivalent
- Expérience: 7 mois à moins d'un an
- ou experience équivalente
- Industrie de l'accueil
- Hébergement disponible
- Hôtel, motel, centre de villégiature
- Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
- Accueillir les voyageurs en groupe, à leur arrivée et à leur départ
- Noter des réservations de chambres, les annuler ou les modifier
- Fournir des renseignements sur les installations et les services hôteliers
- Fournir des renseignements généraux sur les points d'intérêt dans le secteur
- Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
- Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
- Tenir les registres des chambres disponibles, des réservations et des chambres louées
- Suivre des mesures d'urgence et de sécurité
- Travail de bureau (p.ex.. télécopie, classement, photocopie)
- Répondre au téléphone et transmettre les appels et les messages
- Communiquer avec les clients pour leur transmettre les messages de réveil demandés
- Effectuer de petits travaux domestiques et de nettoyage
- Fournir le service à la clientèle
- Attitude axée sur le client
- Sens des responsabilités
- Relations interpersonnelles efficaces
- Excellente communication orale
- Excellente communication écrite
- Sens de l'organisation
- Fiable
- Esprit d'équipe
- Êtes-vous disponible pour commencer à la date indiquée dans l'offre d'emploi?
- Avez-vous de l'expérience de travail dans ce domaine?
- Soir
- Matin
- Fin de semaine
- Prime
- Possibilités de logement sur place
- Participe à une initiative ou à un programme gouvernemental ou communautaire d'aide aux nouveaux arrivants et/ou aux réfugiés
- Ne demande aucune expérience de travail au Canada
Milieu de travail
Tâches
Qualités personnelles
Questions de sélection
Options de conditions d'emploi
Avantages financiers
Autres avantages
Soutien pour les nouveaux arrivants et les réfugiés
Vacancy posted 22 days ago
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