Assistant Floor Manager
$50k per yearPizzeria Spacca Napoli
Assistant Floor Manager
Spacca Napoli | Port Moody, BC
Salary: $50,000 per year + tips
Spacca Napoli is an award-winning Neapolitan pizzeria recognized by Gambero Rosso , one of Italy's most respected authorities on food, wine, and authentic Italian dining.
Located in the heart of Port Moody, we are an established, independently owned restaurant known for authentic Neapolitan pizza, quality imported ingredients, genuine Italian hospitality, and a passionate team culture.
We are seeking an experienced, hands-on Assistant Floor Manager who takes pride in the details, thrives in a busy restaurant environment, and knows how to lead a team with both accountability and respect.
The Role
The Assistant Floor Manager will work closely with the General Manager and ownership to support the day-to-day operations of the restaurant, with a strong presence on the floor and a focus on smooth service, team leadership, guest experience, and operational standards.
This is a hands-on role for someone who is comfortable leading from the floor, solving problems in real time, and taking ownership of the details that keep a busy restaurant running well.
Key Responsibilities
Lead and support daily restaurant operations during assigned shifts
Oversee opening and closing procedures
Lead the floor during service and support the team during peak periods
Maintain high standards of hospitality and guest experience
Coach, support, and hold team members accountable to restaurant standards
Monitor staff clock-ins, clock-outs, breaks, and attendance
Maintain strong knowledge of the menu, ingredients, and service standards
Support food quality control and communication between front and back of house
Monitor labour levels during service and make operational adjustments when necessary
Oversee cash handling and end-of-day procedures
Manage restaurant linens, uniforms, consumable supplies
Coordinate maintenance/cleaning needs and follow through to ensure issues are resolved
Support compliance with restaurant policies, food safety standards, and liquor regulations
Help create an organized, professional, and positive working environment
What We're Looking For
Minimum 5 years of restaurant management experience
Strong leadership and communication skills
Experience leading busy restaurant services
A hands-on management style and willingness to work alongside the team
- Engages warmly and genuinely with guests, speaks about our menu with knowledge and enthusiasm, and takes pride in sharing the stories, ingredients, and traditions behind the dishes we serve
Excellent organizational skills and attention to detail
- Proficient levels of technology knowledge (how to troubleshoot etc.)
Strong problem-solving skills and the ability to remain composed under pressure
A genuine understanding of hospitality and guest care
Ability to give clear direction and hold others accountable respectfully
Proficient English
Valid authorization to work in Canada
Valid Serving It Right certification
What We Offer
$50,000 annual salary
A stable, hands-on leadership position in a busy and respected restaurant environment
A leadership role within an established, award-winning independent restaurant
The opportunity to work closely with experienced ownership and management
A passionate team and strong restaurant culture
If you are an experienced restaurant professional who takes pride in hospitality, leadership, organization, and being part of a strong team, we would love to hear from you.
To be considered for this position, applicants must submit a résumé and a letter of reference from a previous employer.
$40 per hour
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