Office Assistant III AO

Our Victoria area office is looking for a detail-oriented Office Assistant with good customer service skills to perform a variety of intermediate clerical and administrative duties. If you’re a self-starter and enjoy a day that provides assistance to internal and external clients, plus varied administrative work, consider joining us for this permanent opportunity.

How You’ll Make a Difference

You’ll utilize your skills in office administration and customer service to assist our team.

Where you’ll work

In this role, you'll work onsite in our Victoria office five days a week.

• Look after the front desk reception and undertake clerical duties including filing, emailing, scanning, receiving phone calls, providing general information, taking messages, forwarding calls as appropriate, and receiving and directing visitors
• Obtain and document information from claimants, employers, or other parties
• Type a variety of materials such as correspondence, forms, reports, and material involving technical and industrial terminology
• Maintain files and distribute materials as required
• Receive, sort, and forward mail as required
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking

We’re Looking For Someone Who Can

• Provide outstanding customer service
• Obtain and record information both orally and in writing
• Demonstrate attention to detail

Learn more: For more information about this position, including the necessary knowledge, skills, and abilities (KSAs); job description; and awareness items, see the job profile on WSN.

Your Background And Experience

• A minimum of grade 12 education
• Use Microsoft Word proficiently
• Type a minimum of 35 words per minute

Imporatnt to know

Before we can finalize any offer of employment, you must:

• Consent to a criminal record check
• Confirm you're legally entitled to work in Canada

Who We Are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our Benefits

Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary, your total compensation package may include vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. We also offer continuous learning opportunities, leadership development programs, and tuition reimbursement to make your career at WorkSafeBC rewarding. As a member of our team, you'll have access to services and benefits that can help you get the most out of work — and life.

Learn more: Find out what we offer.

Salary: $28.69/hourly

Want to apply?

• You must apply by 4:30 p.m. PST on the closing date.
• This position may be filled by a pre-posting placement as per Article 15.01 in the WCB/CEU Collective Agreement.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
• Please note that we will be starting assessments prior to the closing date.

Learn more: Read up on what you need to know before you apply and find talent acquisition contact information on WSN.