Hôte Exécutif au Casino de Montréal
Loto-Québec
Faites une différence au Casino de Montréal en tant qu'Hôte Exécutif. Ce rôle vous permet de conseiller les clients et de développer des relations personnalisées pour élever leur expérience de jeu. Sous la supervision du responsable Hautes mises, vous aurez l'opportunité de travailler dans un environnement dynamique. Vous serez chargé d'identifier les clients cibles, de gérer un portefeuille de clients et d'assurer un suivi efficace des besoins des joueurs. Votre rôle sera déterminant pour augmenter la fidélité des joueurs et leur satisfaction par des interactions significatives. Key Responsibilities:
- Identifier et suivre les clients à hautes mises
- Administer un portefeuille budgétaire et personnel
- Assister dans les opérations de jeu au besoin
- Évaluer les dossiers clients pour les avantages
- Promouvoir les événements spéciaux du Casino
- Minimum de 3 années d’expérience en service à la clientèle
- Diplôme d’études collégiales ou une attestation connexe
- Bonne maîtrise de Microsoft Office
- Excellente connaissance de l'anglais oral
- Capacité à résoudre des conflits avec aisance
Vacancy posted 9 hours ago
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