Quality Line Leader

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Job Summary

As a Quality Line Leader for our Twin Otter and DH515 product lines, you will provide oversight to our Quality Management System throughout the manufacturing process. This process includes integrating major structures, aircraft ground and flight testing, as well as certification activities to achieve a Certificate of Airworthiness. You will also play a key role in meeting the goals of the business in today’s challenging and changing environment.

Direct Accountabilities

• Ensure a safe working environment for our employees.
• Achieve the required product quality performance by reinforcing and implementing the quality management system.
• Plan, implement and control quality functional activities (i.e., Effective, and efficient Inspection plan execution, Non-Conformance management, MRB, Etc.) within Manufacturing lines of the Twin Otter and DH515 Programs.
• Manage, train, coach, develop, and provide feedback to a group of Inspectors, QEs, SQEs, and Certification personnel.
• Ensure that all team members understand their role and performance in achieving the Business Unit targets.
• Utilize problem solving, corrective action and continuous improvement tools to ensure best practices are being developed and implemented within our quality management system via product and process assurance, and progressive certification of Aircraft Build within our manufacturing lines.
• Ensure the right resources are available to meet projected workload delivery on quality, cost and schedule.
• Maintain an equitable work environment.
• Collaborate with the facility and IT teams to provide the necessary hardware and software infrastructure for quality control activities.
• Oversee team attendance and scheduling, ensuring appropriate coverage and approving time-off requests to maintain consistent staffing within the QC team.
• Assign high severity or repetitive NCRs/issues to local Quality or Supplier Quality Engineer.
• Foster a collaborative and high-performing QC team by leveraging individual strengths, promoting open communication, and building a foundation of trust and mutual respect. Serve as a key liaison between quality and other departments to ensure effective collaboration and successful project delivery.

Indirect Accountabilities

• Maintain and ensure budgetary requirements of the responsible departments.
• Actively support inspection activities, as well as achieve Material Review Board (MRB) certification to support the Non-Conformance Management process and product compliance.

Education Required

• University degree in a technical, quality, or program management discipline.

Experience, Skills, And Attitude Required

• Minimum of one to three (1-3) years management experience in Quality (Aviation experience preferred).
• In depth knowledge and experience in Quality Control / Assurance, Inspection tools, MRB, Flight Testing, Aircraft Certification, corrective and preventive actions methodology, and manufacturing systems.
• Proven interpersonal and negotiation skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• A successful candidate possesses the following: ethics, integrity and honesty; respect for others; cooperation; motivation to get things done; ability to express ideas logically and coherently; positive attitude; ability to overcome obstacles; assumes full responsibility; utilize the appropriate resources to solve problems; reacts quickly to unforeseen events.
• Good judgment and ability to innovate will make you an excellent candidate.

Assets

• Valid Transport Canada AME license or equivalent would be an asset.

Working Conditions

• Must be able to travel between various locations in Calgary.
• Occasional domestic travel may be required.
• Exposure to noise, moving machinery, and manufacturing equipment. Personal protective equipment (PPE) such as safety shoes, glasses, and hearing protection are typically required.
• Standing and walking for extended periods while overseeing production and inspection activities.
• Occasional lifting or moving of parts, tools, or inspection equipment (generally up to :25 lbs).
• Manual dexterity and visual acuity required for reviewing parts, documentation, and inspection data.
• Schedule may include day, evening, or weekend shifts depending on operation schedules.

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

• Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
• We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
• Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
• With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

• Competitive wages
• Paid vacation
• Extended health benefits (medical, dental, vision, paramedical)
• Life insurance
• RRSP/DPSP Plan
• Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.