Manager, Base Rate Plan Pricing
Rogers Communications
Select how often (in days) to receive an alert:Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!Who we’re looking for:Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story!Reporting to the Sr Manager, Pricing within the CBU Wireless Pricing team, the candidate will be directly responsible for the development, management and execution of targeted base rate plan pricing.What you'll do:Define, develop, and evolve targeted base price plan strategy and mapping across multiple Brands and SegmentsOutline, update, and communicate guiding principles for base pricing that align to the overall pricing strategyLeverage established frameworks to clearly explain how chosen strategies will impact the performance of key metricsDevelop and maintain quarterly roadmaps of base pricing tactics that align with pricing strategyEnsure quarterly roadmap delivers on quarterly priorities and objectivesSocialize quarterly roadmap for alignment with key stakeholders as part of the quarterly planning cycleProduce and present materials on Rogers and Fido base pricing programs on a frequent basis to secure alignment and approvals through standard governance formsCreate strategy for biweekly base pricing mappingTag 9M customers across different Brands and Segments 1:1 with price plan offers from suite of 120+ offersBased on segmentation to balance upsell, churn reduction, revenue protectionUnderstand and socialize various upsell levers including data, long distance, roaming and othersSocialize biweekly mapping strategy with key stakeholdersDevelop test & learn plan with post implementation reviews to drive continuous improvementUnderstand and have ability to run script to map offers, drive proactive communication and reactive tagging in various rep toolsContinuously evaluate base offers to ensure market competitivenessBe prepared to re-map or develop new offers to ensure they are competitive in marketProduce reporting and analytics as required on key performance indicatorsMeasure performance of base pricing programs vs forecast & business casePresent insights to peers & senior management with recommendations on how to improve targeted base pricing mapping strategyPerform ad hoc projects as required, the role will require occasional weekend coverageWhat you bring:Self-starter with the ability to quickly learn and understand concepts, multi-task, investigate issues, solve problems, promoteefficiency/automation, make decisions, manage processes, and work independently with minimal supervisionExcellent and proven analytical skills, exceptional problem-solving skills with attention to detailProven ability to meet tight deadlines, and perform well in a fast paced and dynamic environmentProven ability to exercise a high degree of business judgment and sound reasoningDemonstrated strong customer service orientation, interpersonal, and communication (written/verbal) skillsStrong proficiency with Excel, PowerPoint, Access and Word. Knowledge of SQL, SAS requiredTechnical aptitude regarding wireless products and technologiesEnthusiasm and passion for business is a must!To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.Schedule: Full timeShift: DayLength of Contract: Not Applicable (Regular Position)Work Location: 333 Bloor Street East (824), Toronto, ONTravel Requirements: NoneBackground Check(s) Required: Criminal Record and Credit CheckPosting Category/Function: Marketing & Product DevelopmentRequisition ID: 329094To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.Posting Notes: CorporateLocation:Toronto, ON, CABeing a Rogers team member comes with some great perks & benefits including:
Health & well-being benefitsDonation matchingPaid time off for volunteeringWealth Accumulation including: Pension plan & Employee stock optionsGenerous employee discountsLeadership development, Mentorship, and Coaching programs*available for full-time and part-time permanent employees, some restrictions apply
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Health & well-being benefitsDonation matchingPaid time off for volunteeringWealth Accumulation including: Pension plan & Employee stock optionsGenerous employee discountsLeadership development, Mentorship, and Coaching programs*available for full-time and part-time permanent employees, some restrictions apply
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