Information Technology Operations Supervisor

Agnico Eagle Mines

Lead secure IT and OT service delivery at Agnico Eagle’s Detour Lake Mine, overseeing networking, systems, cybersecurity, and operational support onsite.Reporting to the Manager, IT Ontario Operations, this Information Technology General Supervisor leads the local team. You will align infrastructure, business systems, mine systems, and end-user services with operational priorities. The role provides technical direction across governance, service management, projects, vendors, and lifecycle planning.Key Responsibilities:
Lead site IT and OT support service delivery and improvementOversee network infrastructure availability, performance, capacity, and lifecycleDirect business systems, Microsoft 365, identity, servers, and platformsCoordinate major incident response, recovery communication, and follow-up actionsApply cybersecurity, resilience, change, documentation, and operational readiness controlsRequirements:
Minimum 10 years progressive IT/OT experienceAt least 5 years in a leadership rolePost-secondary education or equivalent relevant experienceEnterprise and industrial networking experience in complex environmentsExperience managing teams, vendors, budgets, projects, and prioritiesBring IT and OT leadership, infrastructure expertise, and cybersecurity knowledge to reliable technology services at Detour Lake Mine.
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