Director Parts and Service

The Director of Parts and Service is responsible for the leadership, coordination and operational oversight of the Company's fleet maintenance program, including motorcoaches, minibuses, school buses, support vehicles, facilities, equipment and related infrastructure.

The Director of Parts and Service is accountable for ensuring the safety, reliability, regulatory compliance and cost-effective operation of the Company's fleet while supporting organizational objectives through effective leadership, planning and continuous improvement of maintenance operations.

Service Operations Management

• Establish KPIs (uptime, turnaround time, cost per km, inventory turns)
• Oversee all preventative maintenance (PM) and repair programs
• Ensure consistent inspection standards and compliance (DOT, provincial, safety programs)
• Ensure efficient work order flow, scheduling, and prioritization
• Foster a safety-first, accountability-driven culture

Parts & Inventory Management

• Develop and execute the parts & service strategy aligned with company operational goals
• Lead procurement and inventory strategy for parts and supplies
• Optimize stock levels / min-max threshold, vendor selection and pricing agreements, and inventory accuracy.
• Implement systems for tracking usage, forecasting demand, and reducing obsolescence.
• Negotiate contracts and pricing agreements
• Monitor vendor performance and service quality
• Lead continuous improvement initiatives across parts operations
• Support capital planning (fleet replacement, tooling, shop upgrades)

Compliance & Safety

• Chair the OHS Committee
• Schedule and lead regular safety meetings
• Set agendas and ensure meaningful discussion of safety issues
• Ensure minutes, action items, and follow-ups are completed and tracked
• Ensure adherence to, regulatory requirements, company safety programs and environmental standards
• Complete inspections, ensure equipment and safety related training is complete and up to date
• Support audits and implement corrective actions
• Partner closely with safety teams on incident investigations
• Oversee maintenance and inventory systems (e.g., Fleet Management Software)
• Ensure accurate data capture for work orders, parts usage and labor tracking
• Deliver executive-level reporting and insights

Qualifications

• Red Seal Truck and Transport Mechanic Certification - an asset
• Valid driver's licence (Class 2 or 3 with air brake endorsement considered an asset).
• Several years of progressively responsible Truck and Transport/Bus mechanical/leadership experience.
• Demonstrated ability to organize work and coordinate multiple priorities.
• Strong diagnostic and troubleshooting skills.
• Effective interpersonal and communication skills.
• Experience mentoring apprentices or leading teams is considered an asset.

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A little bit about us

Coach Atlantic Transportation Group Inc.

Coach Atlantic Maritime Bus is Atlantic Canada's Leading Passenger Transportation Company. We're hiring dynamic, high achievers looking to be Difference Makers within the industry. We continue to advance across Eastern Canada with our multi-model diverse platform covering transportation segments, such as a Scheduled Line Run, Chartered Busing, Student Transportation and Public Sectors.

Our employee's success is built on our commitment and emphasis on training and orientation process. We pride ourselves on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.

We pride ourselves in having the most modern motorcoach fleet in Canada and are committed to continue investing in our equipment and the necessary facilities to maintain our fleet.

This opportunity is calling for you if you are looking to become a part of a strong motivated team in a fast-paced industry where your talent matters!

Coach Atlantic Maritime Bus is an equal opportunity employer committed to fostering a respectful, inclusive, and barrier-free workplace.

We are dedicated to employment equity and welcome applications from all qualified individuals, including those from diverse and underrepresented communities, such as members of the 2SLGBTQIA+ community and other equity-deserving groups.

All employment decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of age, race, colour, religion, creed, sex, sexual orientation, gender identity or expression, disability, family status, or any other characteristic protected under applicable human rights legislation.

We are committed to maintaining a workplace where everyone feels valued, respected, and supported.

Are you interested?

Work With Us

• Group Health Insurance Benefits package
• Relocation expenses (if applicable)
• Employee RRSP matching program (4% match)
• Rewarding career with a growing company
• Federally regulated employer - 10 stats per year, 10 sick days per year, etc.