It Service Delivery Manager Group Savings

IA Financial Services Inc.

Lead IT service delivery for Group Savings and Retirement, combining digital transformation, strategic leadership, and bilingual collaboration in a hybrid environment.As Manager, IT Service Delivery, you will guide strategic assets and initiatives supporting growth, digital experience, and transformation. Reporting to the Director, you will lead more than a dozen employees and over 50 consultants organized into squads. Your work will align business priorities, technology strategies, and enterprise architecture.Key Responsibilities:
Define sector priorities and contribute to its technology visionBuild, mobilize, and develop high-performing multidisciplinary teamsOversee asset delivery, stability, security, and sustainabilityDefine roadmaps, capacity plans, and initiative prioritiesManage budgets, vendors, governance, and portfolio performanceRequirements:
More than 10 years combining information technology and leadershipAt least 5 years in a management roleExperience with digital delivery, portfolios, products, or strategic assetsBachelor’s degree or equivalent education and experienceAdvanced spoken and written French and EnglishShape reliable technology delivery through strategic leadership, portfolio management, cybersecurity, automation, and bilingual stakeholder influence.
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