Maintenance Technician

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

Role Description

Reporting to the Senior Maintenance Manager, the Maintenance Technician will contribute and participate in activities related to preventative and unscheduled maintenance, as well as environmental, health and safety, and other special initiatives, with a goal of always providing exceptional resident satisfaction through the delivery of great service to all residents.

Responsibilities

General Maintenance

• Maintain a thorough knowledge and understanding of all building mechanical systems (i.e., pumps, life safety systems, HVAC, swimming pools, and other systems depending on the specific property).
• Perform scheduled, preventative, routine and emergency maintenance as directed.
• Perform daily site inspections, interior and exterior, and document all findings.
• Inspect vacant suites.
• Complete suites make ready activities.
• Ensure all tools and cleaning equipment are maintained and serviced regularly.
• Perform waste and recycling duties.
• Responsible for cleaning duties, including litter pick-up, sweeping, shoveling, pressure washing, or other.
• Ensure property, grounds and vacant suites are kept clean in accordance with QuadReal standards.
• Coordinate and supervise trades work such as painters, electricians, plumbers, etc when necessary, including opening and locking suite doors.
• Ensure maintenance records, files, and documentation are maintained accurately and timely and in accordance with established procedures utilizing Yardi Voyager.
• Maintain part stock, maintenance supplies, and complete regular inventories.
• Work with Maintenance Manager or Community Manager to order supplies as necessary to ensure the proper operation of the property.
• Maintain all logs and safety checks.
• Perform other duties as required.

Health and Safety

• Comply with all legislation, including but not limited to: The Residential Tenancies Act, Labour Relations Act, Fire Code and Occupational Health and Safety Act.
• Understand and adhere to QuadReal’s Health and Safety policy ensure a thorough knowledge and understanding of emergency procedures including fire, flood, and mold remediation for all staff.
• Familiarity with the emergency operation of electrical systems, elevator, boiler/chiller, fire panel and life safety systems, mechanical systems, sprinklers and timer systems.
• Ensure all vendors and contractors comply with the established Health and Safety policy, and immediately report any infractions, hazardous conditions, or damaged equipment to the Maintenance Manager or Community Manager.
• Ensure the effective monitoring and control of all building access including cylinder lock and electronic systems.

Customer Service

• Uphold QuadReal’s mission, vision, and values, serving as a brand and cultural ambassador to residents, co-workers, vendors, and the public.
• Professionally and courteously handle all inquiries, feedback, complaints, or concerns.
• Interact with residents in a diplomatic, respectful, and solution-oriented manner.
• Foster and promote a strong customer service culture among all staff.

Experience and Qualifications

• Two years of related general maintenance experience.
• High school diploma supplemented with post-secondary courses or certification.
• Awareness of occupational health and safety practices.
• Ability to communicate with co-workers and supervisors effectively and professionally, both oral and written.
• Superior ability to develop and sustain cooperating working relationships with staff, contractors, the public, and especially residents.
• Familiarity with Microsoft Office, smart phone and tablet technology.
• Experience with Yardi Voyager and Work Order App is beneficial.
• Availability for Emergency response and on-call duty, as required.
• Ability to lift, push, and pull up to 25 kilograms.

This job posting is for an existing vacancy within our organization.

The expected annualized base salary range for this role is $50,000 – $57,000.

Benefits

• performance-based incentive plan
• comprehensive health & dental benefits
• pension plan
• paid time off

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

We value diverse experiences and perspectives.

Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

We use artificial intelligence (AI) technology - alongside human review - to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Candidates must be legally authorized to work in Canada as the company does not provide work permit sponsorship for this role.

QuadReal Residential Properties G.P. Inc. will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format.

If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

About QuadReal

For 10 years, QuadReal has created spaces that enhance the lives of the people and communities we serve.

Headquartered in Vancouver, Canada, we are a leading global real estate partner focused on driving meaningful impact while delivering prudent growth.

With a global perspective and local expertise collected from offices across Canada, the US, Asia and the UK, our success stems from our incredible team and from our values— integrity, collaboration, performance, innovation and responsibility.