Maintenance Office Coordinator, Banff Lodging

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.ROLE & RESPONSIBILITIES
Develop and oversee a preventive maintenance plan to ensure smooth operation of both front and back of house areas.Manage the Maintenance Department to meet hotel and departmental objectivesHandle financial tasks such as invoicing, monitoring accounts receivable, budget tracking, payroll, purchase orders, and recording all POMEC expenses in both hard and soft copyOrganize and maintain general office files, including job and vendor recordsConduct monthly expense verification and reconciliationHandle administrative duties like answering calls, responding to emails, and preparing various documents including correspondence, memos, resumes, and presentationsSupervise the Hotel's Energy Management system and direct maintenance staff in mechanical and physical plant operation and upkeepEnsure timely response to maintenance requests from guests, employees, and managementOversee departmental health, safety, WHMIS training programs, and ensure compliance with WCB regulations. Also, serve as a key member of the Hotel's emergency response teamParticipate actively in various committees and contribute to overall hotel operationsCoordinate and oversee outside contractors for services such as elevator maintenance, refrigeration, and waste disposal. Also, manage supplier sourcing and purchase order preparationEnsure the hotel's compliance with municipal, provincial, federal, and Parks regulations regarding operational functions, fire safety programs, etc.Lead and support a diverse maintenance team covering areas like general maintenance, HVAC, kitchen repairs, carpentry, electrical, plumbing, and groundskeepingRepresent the Maintenance department in meetings and act as a substitute for the assistant manager and director during their absencesBe available to respond during emergency situationsImplement and manage the hotel's Computerized Maintenance Management System (CMMS)Organize monthly team meetings and quarterly team outingsREQUIRED SKILLS & QUALIFICATIONS
Minimum of 2 years' supervisory/leadership/project management experience, preferably in the hospitality sectorExcellent interpersonal, written and verbal communication skills, highly organized, results oriented with the ability to be flexible, and to work well under pressure, strong level of initiative requiredMust be computer literate and familiarization with computerized maintenance systems is an assetHours of work and days off will vary according to business demandsStrong knowledge of building systems and maintenance best practicesExcellent organizational and time management skills, with the ability to prioritize tasks and meet deadlinesEffective communication skills, both verbal and written, with the ability to interact professionally with internal and external personnelProficiency in computerized maintenance management systems (CMMS) and Microsoft Office SuiteProven experience in budgeting and forecastingAbout Us
We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued.With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. Our team shares a passion for adventure and an authentic desire to play host to the world.We are united by our connection to the people and places we’re lucky to call home.Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination.To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again.To be a part of the #PursuitLife and live each day with purpose, turning moments into memoriesPURSUIT PERKS
Join an inclusive, global team and make life-long connectionsEnjoy free access to Pursuit attractions and 50% off for friendsGet discounts on hotel stays, dining, and retailAccess subsidized mental health and wellness resourcesEqual Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace.We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups.If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at View email address on ca.hrm.tc thank all candidates for their interest;
however, please note that only applicants selected for further consideration will be contacted directly.Pursuit fulfills the dreams of friends, families, and travelers through its one-of-a-kind attractions in the world’s most iconic locations. Everyone here works in service of our guests to create inspiring and unforgettable experiences—from gondola operators in Banff to our support teams in Denver.
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