Information Clerk - Customer Service
$17.6 per hourSt. John Ambulance Thunder Bay Branch
- Durée de l'emploi: Saisonnier
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Urban area
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Administrative and office activities
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- May perform a variety of office management and clerical duties
- Enter data according to specified format
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Social Media
- Electronic mail
- Community service organization
- Audio/audio-visual
- Project management
- Communications
- Vulnerable sector check
- Reference required
- Own transportation
- Own vehicle
- Valid driver's licence
- Public transportation is available
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Hand-eye co-ordination
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- 1 year to less than 2 years
- Day
- Free parking available
- Learning/training paid by employer
Education
Work setting
Tasks
Computer and technology knowledge
Area of work experience
Area of specialization
Security and safety
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
Screening questions
Experience
Employment terms options
Other benefits
Vacancy posted 6 hours ago
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