Communications Specialist (18 Month Contract)

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Company: CGIC
Department: Strategy & Change Management
Employment Type: Temporary Full-Time (18 months)
Work Model: Hybrid
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Reporting to the Manager, Retail Sales & Service Communications, the Communications Specialist is responsible for leading the end-to-end development and execution of operational communication plans that support internal engagement across Retail Sales & Service audiences. They are also responsible for managing Retail Sales & Service communication channels. This role requires strong writing and planning skills to deliver communications that drive awareness, understanding, and connection across the organization. It requires strong attention to detail, a high degree of organization, and the ability to manage multiple priorities in a fast-paced environment.

How you will create impact:

• Create operational communication plans to support internal business partners.


• Lead the execution of all plan elements, ensuring projects are successfully delivered on time.


• Write and edit content for a wide range of communication initiatives and mediums, e.g., internal publications, video scripts, intranet, etc.


• Manage logistics of Retail Sales & Service communication channels, e.g., leader calls, town halls, online communications hub, etc.


• Support critical issues communications.

To join our team:

• At least 3 years of business experience providing communication consultation, planning expertise and project management skills, to a variety of corporate projects and initiatives.


• Proven experience in the development and execution of communication strategies, with demonstrated results.


• Highly skilled writing, editing and research skills; the ability to perform these tasks quickly and to deadline.


• Strong attention to detail, a high degree of organization, and the ability to manage multiple priorities in a fast-paced environment.

How you will succeed:

• You have an innovative, client centric mindset to improve operational efficiencies and ability to influence change, with a primary focus on employee and advisor needs.  


• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.


• You have strong communication skills to clearly convey messages. 


• You build trusting relationships and provide guidance to support the development of colleagues.

What you need to know:

• You may travel on occasion.


• You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.


• Flexible work options to support personal and family needs.


• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.


• Volunteer opportunities to give back to your community.

Salary information ​

Expected salary/hourly range $60,574 - $100,956 (min-max, full range)

Salary placement ​

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education. ​

Incentive/Variable pay ​

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics. ​