Customer Service Associate and Sales
$750 - $1350 per weekFull-time
TMAlpha inc.
Job Responsibility:
Hours Schedule : Monday to Friday - 12:30 p.m. to 8:30 p.m. (Full Time Only)
Job Duties:
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers' accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Customer Service Associate Skills and Qualifications:
- Product Knowledge,
- Informing Others,
- Organization,
- Analyzing Information ,
- Verbal Communication,
- Reporting Skills,
- Managing Processes,
- Customer
- Focus,
- General Consulting Skills,
- Multi-tasking
Job Types: Full-time, Permanent
Pay: $750.00-$1,350.00 per week
Benefits:
- On-site parking
Flexible Language Requirement:
- French not required
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Ability to commute/relocate:
- Ottawa, ON K1S 1N4: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Work Location: In person
Vacancy posted 10 hours ago
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