Account Executive (Outbound Sales)

Job Responsibility: Title: Outbound Account Executive Salary: Base Salary + Commission + Benefits + Vacation Location: Thornhill, ON *Hybrid Length: Full-time, Permanent About Us: At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you. About You: Are you looking to take your career to the next level? If you're a natural-born problem solver and a team player looking for the opportunity to learn and grow within the SaaS industry, then we want to talk to you. Our ideal candidate will bring:

• Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
• Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
• Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
• Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
• Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
• Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

Responsibilities:

• Own the full sales cycle, including proactive prospecting, conducting discovery calls, and delivering compelling online product demonstrations to drive conversions.
• Build and manage a strong outbound sales pipeline, proactively identifying and engaging potential customers through cold outreach, targeted prospecting, and strategic follow-ups.
• Deliver compelling product demonstrations, showcasing how WellnessLiving's software solves customer challenges and adds value to their business.
• Conduct discovery calls to understand prospects business needs, pain points, and goals, effectively qualifying opportunities to sell WellnessLiving software and demonstrate our value proposition.
• Leverage a consultative sales approach, positioning WellnessLiving as the best solution by aligning features and benefits with customer needs
• Communicate the value of WellnessLiving's platform, including new features and enhancements, to drive engagement and conversations.
• Promote and maintain the organization's brand image and awareness of new products and services to accounts
• Conduct all sales activities with the highest degree of professionalism and integrity
• Be a positive representative of the company and its brand in the marketplace
• Maintain accurate and up-to-date records in Salesforce for pipeline management, forecasting and cross-team collaborations
• Be accountable for achieving personal and team sales quotas, tracking KPI's and adjusting strategies to optimize results
• Collaborate with internal teams, including Marketing, Customer Solutions, and Product to enhance the customer experience and refine sales strategies
• Provide insights and recommendations to improve outbound sales effectiveness, optimize outreach strategies, and drive revenue growth.

Skills & Qualifications:

• 2+ years relevant sales experience within software industry
• Previous experience as an Outbound Account Executive or in a similar capacity, building and managing a strong outbound sales pipeline
• Proven experience conducting engaging virtual software demonstrations to showcase product capabilities, address client needs, and optimize the demo experience for conversion
• Excellent communications skills—both in verbal and written correspondence
• Proficiency in CRM platforms, especially Salesforce
• Strong customer service orientation and client-facing experience
• Strong problem identification and problem resolution skills
• Demonstrated success in a fast-paced, quota-driven environment
• Ability to conduct oneself professionally when interacting with internal and external members of the organization
• Comfortable conducting customer calls and/or communication of WellnessLiving products on weekend and/or evening time slots if required

Please note that those who meet the qualifications for the position will be contacted directly. We appreciate you taking the time and look forward to reviewing your application. WellnessLiving is an equal opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate's qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees. We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.