UPS Field Service Area Manager Role
Pearce Services
Lead a skilled team in maintaining critical power systems as an Area Manager at Pearce. This role requires strong UPS expertise and focuses on technician development and customer satisfaction. As an Area Manager for Pearce, you will oversee field technicians in the Central Southwestern Region. Your responsibilities include ensuring service quality, executing safe field operations, and resolving service issues. Strong technical knowledge and leadership skills are necessary to mentor technicians and uphold high performance standards. Key Responsibilities:
- Lead field technicians servicing UPS systems and critical power equipment
- Conduct field visits for skill assessments and coaching
- Review maintenance documentation for quality and improvements
- Build and manage technician training and onboarding plans
- Address scheduling and emergency response coordination with dispatch
- Hands-on knowledge of UPS systems and electrical equipment
- Experience leading technicians in a customer-focused environment
- Proven background in preventive maintenance and troubleshooting
- Strong communication skills with various stakeholders
- Ability to manage competing priorities effectively
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