Program Test Lead

Who We Are

PLATO is Canada’s largest Indigenous-owned software testing and technology services company. For nearly 30 years, our expert teams have helped our clients deliver reliable products that users enjoy interacting with.

Our 100% Canada‑based team brings deep experience in QA, software testing, and IT services, along with a shared commitment to collaboration, mentorship, and continuous improvement. We’re a team that shows up for each other, whether that’s tackling complex client challenges or helping colleagues grow through coaching and knowledge‑sharing.

As Canada’s largest Indigenous‑owned software testing company, we’re proud of our roots and our mission to build a stronger, more inclusive technology workforce. At the same time, we warmly welcome applicants of all backgrounds and experiences who are passionate about quality, teamwork, and making an impact.

This is a leadership role on a large-scale, multi-release ERP transformation program, spanning SAP core, Blue Yonder, MuleSoft integrations, and Magento omni-channel capabilities, with active releases, hypercare, and ongoing deployment waves. The upcoming deployment waves include Manhattan Warehouse management and additional capability updates in Magento. This overall Test lead role will oversee the individual Release test leads, who manage the release specific test cycles (e.g SIT, UAT, E2E) and the associated test automation. The Test lead will work closely with the client counterpart for each release.

Experience Required

• Retail / Consumer business domain experience (store operations, supply chain, merchandising, omni-channel)

• End-to-end process testing across ERP platforms (SAP preferred; Oracle acceptable)

• Experience leading testing across multi-platform ecosystems (SAP + integrations + digital/omni)

• Demonstrated ownership of cross-release test strategy and governance (planning, cycles, entry/exit criteria, defect triage)

• Strong leadership of large distributed teams (onshore/offshore model with offshore)

• Oversight of test automation in Tricentis Tosca and performance testing capabilities (not hands-on, but governance and direction)

Preferred

• Experience in integration-heavy programs (MuleSoft or equivalent API/integration layers)

• Familiarity with order management / supply chain flows (e.g., OMS, vendor portal, fulfillment)

• Ability to drive defect management with business context (not just technical severity, but customer/vendor impact)

• Experience with release-based delivery models (parallel releases, retrofits, cross-release dependencies)

• Strong engagement across business, technology, and vendor teams

• Comfortable operating in a high-visibility

• Comfortable in driving updates from client and Functional teams

Work With Us

At PLATO, we believe that great work happens when people feel supported, connected, and challenged in the right ways. You’ll be part of a collaborative environment where experienced professionals share knowledge, mentor others, and contribute to solving complex, real‑world client projects.

We are committed to inclusive hiring practices and encourage applications from individuals of all backgrounds, including women, persons with disabilities, visible minorities, and Indigenous peoples. If you require accommodation at any stage of the recruitment process, we’re here to support you.

PLATO respectfully acknowledges that we operate on treaty territories, unceded First Nations and Inuit territories, and within Métis homelands. We honour the long history of these lands and actively work toward reconciliation between Indigenous and non‑Indigenous peoples on Turtle Island.