Property Management Supervisor

Job Category
:
Community Impact and Programs
Requisition Number
:
PROPE002163
Posted : October 21, 2026Full-Time
LocationsShowing 1 location
Edmonton, AB T5H3J7, CAN
DescriptionEmployment Type:
Full time
Schedule:
Monday to Friday from 8:30 a.M. to 4:30 p.M.
Reporting to:
Senior Director of Affordable Housing and Property Management
City:
Edmonton
Number of Positions to Fill:
1
RFR #:
2331Reporting to the Senior Director of Affordable Housing and Property Management, the Property Management Supervisor provides leadership on all property management issues, policies, procedures and plans for Edmonton and support other cities as required. In close collaboration with TMS Housing Managers, the Property Management Supervisor administers all functions related to tenancy for TMS housing locations within the cities with supportive housing and affordable housing. The supervisor is responsible for leases, rent collection, landlord and tenant relations, working with funders, and ensuring the building operates in a safe, secure and healthy living environment, according to best industry and management practices and The Mustard Seed policies.
DUTIES AND RESPONSIBILITIESOversee tenancy management including executing leases, renewals, rent collection, noticesEnsure acceptable living standards and compliance with building codes, bylaws and tenancy license standards at housing locationsEnsure compliance with the Residential Tenancy Act, and legislativeEnsure the property complies with codes, municipal bylaws, tenancy licence standards, and funder requirementsCommunicate with the various teams and tenants on issues affecting the property, including reportingCollect rent, maintain accurate ledgers and report rent collections to Finance departmentProcess and maintain accurate documentation of all leases, ledgers and landlord and tenant communicationsCoordinate move outs, unit clean outs, and repairsCarry out eviction proceedingsRespond to general day-to-day property enquiries and concerns from Housing staff and tenantsResolve maintenance and repair issues, in collaboration with Facilities team and/or funderInitiate and administer insurance claims with insurers, based on policyMaintain statistics and prepare reports as requiredAbide by all Health and Safety protocolsEnsure systems and protocols are in place for all of the aboveOther duties as may be assigned
MINIMUM QUALIFICATIONS AND SKILLSCPM (Certified Property Manager) or APM (Affordable Property Management) accreditation preferredMinimum of 5 years work experience in property managementUnderstandin g of the Alberta Residential Tenancy Act and the Continuing Care Act preferredStrong administrative, writing, documentation and computing skills, with an eye for detail and accuracyAbility to multi-task in a fast-paced environment, work on multiple projects concurrently and manage multiple prioritiesExperience in managing budgeting and contractsUnderstanding homelessness and desire to work with marginalized individuals, including those with mental health and addiction barriers.Ability to exhibit professionalism in all aspects of work including being organized, confident, self-directed and proactiveAbility to work within a cross-functional team and supervise remote teamStrong customer service and conflict resolution skillsStrong oral and written communication skillsHigh level of proficiency in Microsoft OfficeExperience with property management system, RealPage, is an assetAble to exercise a high level of confidentialityDe-escalation training and techniquesMinimum class 5 Driver’s Licence and reliable vehicle
WORKING CONDITIONSFull-time permanent employment, 40 hours per week, generally, Monday to Friday, including on call as requiredTravel to The Mustard Seed residential buildings, including within EdmontonModerate mental effort required: periods of high-volume workload, interaction with vulnerable tenants, providing information, resolving discrepancies, responding to intense situations, and a high degree of changeModerate to significant physical effort required: keyboarding, lifting (50lbs), sitting, standing, walking, climbing stairs and drivingEmployees are to be aware that our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements and other insults at your person. They may raise voices, or present unpredictable behaviour up to and including the possible aggression.
Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.
ADDITIONAL REQUIREMENTSAn Employment Background Check is required for all positions at The Mustard SeedAs The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
This position requires the use of a personal vehicle for company use. The candidate must have a valid driver’s licence and maintain $2M Vehicle Liability insurance on the vehicle being used.
COMPENSATION & BENEFITSThe Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.
NOTEYour privacy is important to us. The information we collect is used solely for consideration for employment.We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.Please visit our careers page to see more job opportunities.
#J-18808-Ljbffr