Manager, Mobile Device Management, Deloitte Global Technology

Job Type:  Permanent  
Work Model:  Remote  
Reference code: 135444
Primary Location:  Toronto, ON
All Available Locations:  Toronto, ON; Calgary, AB; Ottawa, ON; Vancouver, BC

 

Our Purpose

 

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

 

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

The Microsoft Mobile Device Management Specialist is responsible for designing, building, and implementing solutions that meet organizational requirements while delivering quality results with minimal disruption to end users.

 

This role involves administering Microsoft Intune and related technologies, with a focus on mobile device management. It contributes to the organization's technology leadership by researching and integrating new features, ensuring continuous improvement aligned with the firm's goals.

 

Key responsibilities include:

• Administer Microsoft Intune environments, including device enrollment, configuration, application management, security policies, and endpoint lifecycle management.
  Demonstrate strong knowledge of RBAC in Microsoft Intune including designing, assigning, and managing administrative roles and permissions based on organizational responsibilities and least-privilege principles.
• Support Zero-Touch Enrollment and Automated Device Enrollment (ADE) processes to streamline secure device provisioning and deployment.
• Demonstrate strong expertise in Role-Based Access Control (RBAC) within Microsoft Intune, including role assignment, permissions management, and administrative access governance.
• Administer and monitor Mobile Threat Defense (MTD) solutions, including Zimperium and Microsoft Defender, to protect mobile endpoints against security threats.
• Manage user and device certificate services, including SCEP and NDES, to support secure authentication and device connectivity.
• Administer and support special-purpose and shared devices, including kiosks, rugged devices, Microsoft Teams Rooms (MTR), HoloLens, Meta Quest, Zoom Rooms, and other specialized endpoint technologies.
• Create, configure, and maintain **compliance policies, configuration profiles, application protection policies, and Mobile Application Management (MAM) solutions to enforce security and operational standards
• Drive modern workplace capabilities including Autopilot, Cloud Management Gateway, O365 deployment, and patch management.
• Build and manage compliance policies, configuration profiles, and MAM/app configurations.
• Evaluate emerging features and technologies, identifying security gaps and recommending scalable, standards-aligned solutions.
• Establish operational governance for Intune services with clear accountability and consistent execution.
• Support enrollment and deployment workflows, including Zero-Touch/Automatic Enrollment and mobile app deployment cycles.
• Troubleshoot MDM issues and incidents, providing end-user support and resolving cases logged in ServiceNow.
• Lead cross-functional collaboration across infrastructure, security, desktop, and support teams for solution delivery.
• Strengthen documentation and process maturity to ensure repeatable, compliant, change-controlled operations.
• Build stakeholder trust and communicate across geographies with internal stakeholders and clients through clear, proactive communication and effective collaboration.
• Develop team capability by training new staff, mentoring, and reinforcing technical process discipline. Foster team culture and engagement by promoting collaboration, inclusion, ownership, and firm values.
• Uphold compliance, security, and leadership standards — adhere to firm policies and ethics, complete required/leadership training, maintain 24x7 on-call readiness, and model Global Talent Standards in judgment and accountability.

 

About the team

 

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. 

Enough about us, let’s talk about you

 

Qualifications

 

• Expertise in Microsoft Intune.
• Experience in mobile device management and modern desktop management.
• Strong understanding of mobile device management and endpoint security.
• Bachelor’s Degree in a relevant field.
• 5-9 years of experience in IT, with specialized knowledge in Microsoft Intune and Endpoint Configuration 
• Manager environments.
• Industry certification in Microsoft Intune and Modern Desktop Management.
• Broad infrastructure experience beyond Intune, including Azure, MFA, and Identity Access Management.
• Experience managing Active Directory and Group Policy Objects (GPOs).

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

 

Our promise to our people: Deloitte is where potential comes to life.

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan ,  Reconciliation Action Plan and the  BlackNorth Initiative .

 

We encourage you to connect with us at  View email address on careers.deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  View email address on careers.deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

 

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.