Full Time Administration Assistant for Multidisciplinary Office

Full-Time Administrative Office Assistant

We are seeking a dedicated and experienced individual to join our team as a Full-Time Permanent Administrative Office Assistant. This position is ideal for someone who is looking to establish a long-term career with TWG and play a pivotal role in maintaining our reputation for excellence in patient care. The successful candidate will be responsible for running the front office of our fast-paced multidisciplinary clinic in a friendly professional manner.

Responsibilities:

• Schedule patient appointments for all practitioners and manage appointment calendar efficiently.
• Respond to patient calls and emails promptly and professionally, addressing inquiries and concerns as needed.
• Manage patient flow and ensure a seamless experience from check-in to check-out.
• Handle billing and collection of payments accurately and efficiently.
• Process Extended Health Insurance billings via Telus system.
• Coordinate social media postings on Facebook, Instagram, and Google to promote clinic services and events.
• Perform other administrative tasks as assigned to support clinic operations.

Qualifications:

• Previous experience working in a multidisciplinary healthcare facility is preferred.
• Working knowledge of Chiropractic, Physiotherapy, and other services offered at TWG is highly beneficial.
• Familiarity with Extended Health Benefits, Direct Billing via Telus, and booking programs like Jane or Practice Perfect is preferred.
• Exceptional communication and organizational skills with the ability to multitask effectively in a fast-paced environment.
• Genuine friendly, caring, and outgoing personality with a calm demeanor to handle stressful situations professionally.
• Must be willing to work Monday to Thursday from 1:00 PM to 8:00 PM, Fridays from 12:00 PM to 7:00 PM, and occasional Saturdays if needed.

Job Type: Full-time

Pay: $17.00-$20.00 per hour

Expected hours: 25 - 30 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 1 year (preferred)

Work Location: In person