Customer Service Logistics Manager
Amrize
Lead customer service and logistics in Mississauga using data-driven dispatch, rate setting, and contract management across East GTA and Simcoe.As Customer Service and Logistics Manager at Amrize, you will build an effective team and operate logistics as a profit centre. The role covers order fulfillment, truck utilization, transportation relationships, customer account planning, and territory performance. You will support aggregate materials, delivery services, fill importation, recycled materials, and other Amrize product lines.Key Responsibilities:
Achieve territory revenue, volume, share, and price objectivesBuild carrier relationships and secure transportation at market ratesCoach Front End personnel and strengthen customer serviceImprove order entry, dispatch systems, and plant proceduresCoordinate sales plans, forecasts, complaints, and safety policiesRequirements:
Undergraduate degree in business or engineering technologySignificant industry experience may substitute for a degreeConstruction industry experience preferredExperience with Microsoft Office, Google Suite, Jotform, and Qlik SenseWillingness to travel 20 percent and follow Amrize safety protocolsApply logistics leadership, customer service expertise, and market analysis to support Amrize operations across Mississauga, East GTA, and Simcoe.
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Achieve territory revenue, volume, share, and price objectivesBuild carrier relationships and secure transportation at market ratesCoach Front End personnel and strengthen customer serviceImprove order entry, dispatch systems, and plant proceduresCoordinate sales plans, forecasts, complaints, and safety policiesRequirements:
Undergraduate degree in business or engineering technologySignificant industry experience may substitute for a degreeConstruction industry experience preferredExperience with Microsoft Office, Google Suite, Jotform, and Qlik SenseWillingness to travel 20 percent and follow Amrize safety protocolsApply logistics leadership, customer service expertise, and market analysis to support Amrize operations across Mississauga, East GTA, and Simcoe.
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Vacancy posted 1 hour ago
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