Product Manager - Technical Operations

**Job Summary:**

The Product Manager provides technical and operational support for company product lines, with a focus on manufacturing processes, product configuration, and implementation. The role applies technical knowledge to support product setup, feasibility assessment, and production readiness within a manufacturing environment.

**Key Responsibilities:**

* Coordinate new product launches by developing timelines, tracking tasks, and supporting implementation readiness across departments.
* Work with Engineering, Supply Chain, Design, Production, and Sales & Marketing to ensure product setup, specifications, and operational requirements are aligned.
* Review new product offerings from manufacturing, system, and process perspectives to support feasibility assessment and launch planning.
* Collect, organize, and maintain product data, specifications, comparison materials, and related technical documentation.
* Assist in the development and maintenance of product structures, configurations, BOM alignment, and product rules within internal ERP systems.
* Support manufacturing and operational planning by reviewing lead time, capacity, process constraints, and implementation risks.
* Analyze internal data and cross-functional feedback to support product changes, process improvements, and discontinuation recommendations.
* Prepare reports, reference materials, and process documentation to support consistent product information and cross-department communication.
* Help resolve product-related technical and configuration issues across departments, including setup, manufacturability, and warranty-related questions.
* Support continuous improvement of product development and launch processes through documentation, coordination, and follow-up on cross-functional action items. 
* Apply technical knowledge of manufacturing processes and product structures to support product implementation and feasibility.
* Assist in the interpretation of engineering specifications and ensure accurate translation into production systems and processes.

**Qualifications:**

* Bachelor’s degree in manufacturing, industrial engineering, or a related field is required.
* 3+ years of related experience in a manufacturing, product support, or technical coordination role.
* Experience with **2020 Insight** or similar ERP/configuration systems.
* Knowledge of **2020 Construct** or a similar manufacturing configuration system is an asset.
* Strong understanding of product structure, BOMs, specifications, and system configuration.
* Ability to collect, organize, and analyze operational data to support product and process decisions.
* Experience coordinating tasks across multiple departments in a manufacturing environment.
* Strong organizational, analytical, and communication skills.
* Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. 

**What We Offer:**

* Competitive salary with total annual compensation of $80,000.
* Extended health, dental, and vision benefits.
* Group RRSP with employer matching.
* Paid vacation, sick leave, bereavement days, and personal days.
* Training and career development opportunities.