Building Maintenance Attendant

Building Maintenance Attendant - Housing Facilities and Maintenance

Req ID: 1977 
Business Unit: Housing Planning and Protective Services 
Division: Regional Housing
Regular / Auxiliary: Auxiliary
Job Type: Auxiliary as and when needed
Pay Grade: CAN/06/02/J08 
Rate of Pay: $33.71 - $36.01 per hour 
Hours of Work: Up to 80 hours bi-weekly
Closing Date: Open until filled

Summary
Under minimum direction from Capital Region Housing Corporation managers, performs inspections, minor building maintenance, record keeping and janitorial duties. This position will be assigned a rotational schedule of weekday and weekend on-call duties.

Key Duties & Responsibilities

• Maintains day book with accurate documentation activities.
• Monitors safety of premises and quiet enjoyment of residents.
• Establishes and maintains a good working relationship with tenants.
• Acts as contact for emergency maintenance and warranty correction procedures, keeps phone numbers for service.
• Shows vacant units to prospective tenants.
• Conducts move-in inspection with new tenant.
• Controls parking by allocating spaces, maintaining log book, and prohibiting unauthorized activities and vehicles.
• Inspects unit with existing tenant on move-out, establishes status of unit, records damage, completes move-out inspection form, and obtains repair estimates.
• Cleans and repairs unit at move out and coordinates any necessary contractor work.
• Keeps all common areas clean; hallways, lounges, laundry rooms, locker rooms, lobbies, and elevators.
• Carries out annual unit inspections and assures necessary repairs are completed.
• Responds promptly to tenant complaints and concerns.
• Assures that Housing Corporation policies and procedures are followed by tenants and contractors.
• Enforces pet policies.
• Mediates disputes between tenants, fills out incident reports, and notifies authorities if required.
• Reviews project maintenance requirements.
• Examines and records items requiring maintenance and identifies responsibility.
• Carries out required repairs or arranges for appropriate contractor.
• Coordinates and monitors contractor activities on site. Provides notification for tenants, and suite or building access.
• Organizes and prioritizes work load to provide timely service to tenants and contractors.
• Assures sites are maintained in a clean and orderly state; remove garbage and debris from parking areas, sidewalks, and landscaped areas; clean and disinfect garbage enclosures; spot clean gutters and roofs; water landscaped areas as required; etc.
• Maintains accurate records regarding preventive maintenance, work orders, unit inspections, unit repairs, move-out painting and replacements, and inventory.
• Performs scheduled maintenance on equipment, as required, based on manufacturer's recommendations and operating manuals.
• Acts as the Corporation's representative in times of emergency to best protect building, grounds, and tenants.
• Assures that sites are equipped to deal with emergency situations at all times.
• Follows all policies, procedure and standards of the CRD.
• Performs other duties as required.

Additional Information
Minor Maintenance (this is merely to demonstrate the type and scope of projects and should not be considered to be an exhaustive list)

• Minor electrical repairs may include:
• Changing fuses, coverplates, lightbulbs and light tubes
• Checking breakers and thermostats for proper operation
• Cleaning and testing smoke detectors, etc.

Minor plumbing repairs may include:

• Changing washers/stems/cartridges, spouts/aerators, showerheads
• Cleaning sink traps,
• Snaking drains, using toilet auger as required
• Changing/repairing flappers, flush handles, toilet seats, and supply tubes
• Checking shutoff; fixing mechanical stops in tubs/sinks, changing P traps/J bends
• Caulking bathtubs, surrounds, and countertops
• Re-sealing grouting
• Ensuring plumbing/sprinkler systems are winterised
• Resetting timers for irrigation control
• Repairing/replacing irrigation heads/sprinklers, etc.

Minor carpentry repairs may include:

• Replacing/repairing hardware, locks, stops, strikers, handles, hinges, backseat
• Replacing/adjusting weather stripping
• Replacing/repairing drapery track, cords, and fittings, securing broken windows/doors
• Replacing/adjusting handrails, adjusting door closer, repairing fencing, re-nailing boards
• Replacing/repairing gate hardware, signage and numbers

Minor appliance repairs may include:

• Changing stove elements/fuses/pans
• Changing fridge butter doors/crisper trays/glass trays
• Levelling Appliances, cleaning freezer condensation drains; etc.

Minor wall repairs may include:

• Minor painting and touch-ups
• Minor drywall repairs

Must provide own reliable vehicle.

Key Skills & Abilities

• Excellent communication (verbal and written), interpersonal and customer service skills.
• Excellent negotiation and conflict resolution skills and the ability to diffuse difficult situations.
• Thorough understanding of principles and practices of janitorial services.
• Expert knowledge of all aspects of building maintenance including carpentry, electrical and plumbing.
• Strong skill in operation of, and familiarity with, cleaning products, basic repair tools, phones and pagers and a variety of maintenance and repair equipment.
• Strong ability to perform a variety of maintenance and repair duties that require working on ladders, moderately heavy lifting, accessing small spaces and possessing manual dexterity and agility.
• Strong ability to identify issues, analyze and determine solutions and resolve problems using initiative and sound judgment.
• Strong ability to perform quality hands-on repair work.
• Strong ability to work effectively in a team environment and individually with minimal supervision.
• Strong ability to maintain clear records, documentation and log books.
• Strong ability to deal with tenants and contractors in a calm and professional manner.
• Strong ability to deal with applicants, tenants and the general public in stressful situations.
• Strong organizational skills, including the ability to work under pressure, prioritize work and to set and meet deadlines.

Qualifications

• High School Graduation
• A minimum of 1 year directly related experience
• An equivalent combination of education and experience

Certifications

• Acceptable criminal record check. The applicant/incumbent is required to undergo a criminal record check to work in this position and to report to their supervisor if any criminal charges are laid against them that may be related to their employment.
• Valid BC Driver's Licence

APPLICATIONS
To apply for this exciting opportunity, please go to click "Apply now" to submit your resume and covering letter online.

We welcome all qualified applicants to apply and may consider a combination of experience, education and/or training where possible.  We value the diversity of the people we hire and serve. In our commitment to bring differing perspectives to our workplace, and to deliver the best possible service to our customers, we encourage and welcome applications from all people with diverse backgrounds, abilities, and lived experiences. Please let us know if you require an accommodation during the application and selection process. Your confidential request can be sent to View email address on civicjobs.ca

The Capital Regional District wishes to thank you for your interest and advises that only those candidates under active consideration will be contacted.