Starbucks Aurora - Store Manager

Job Overview

Store Managers run their store as if it belongs to them—from managing daily operations to taking responsibility for financial results. Our managers are front-of-house leaders, spending time on the floor to connect with partners, customers, coach in the moment and identify ways to drive results. The role provides the opportunity to develop your own team, hiring and welcoming new partners and future leaders for your store.
Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

RESPONSIBILITIES:

• Grow a successful, multi-million-dollar business: Drive sales leveraging your business acumen, efficiency and problem solving skills.
• Nurture talent & lead a team: Engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
• Inspire others: Become a dynamic brand ambassador dedicated to driving and achieving results through your team.
• Impact your community: Integrate your business with the community to create better moments in peoples’ lives, from our partners to our customers, communities and planet.

LEADERSHIP:

• Leading by example to ensure quality control.
• Mentoring, training, supervising, coaching, assessing, and directing our partners to set them up for success and achieve their goals in our operations. Instill a pride with our partners!
• Set high standards for the operation of the Café and maintain these standards during period of high volume or unusual circumstances.
• Continue to grow the business in all areas.

AMBASSADOR:

• Represent the store as a Brand Ambassador.
• Create a connection with our customers that gives them the experience that exceeds their expectations and gives them a reason to return.
• Ensure that a real and genuine connection is made by our partners and customers with each visit.
• Create a strategy for customers to experience our products.

ADMINISTRATOR:

• Make it a priority to regularly engage with our customers to get their feedback on our products and service.
• Communicating and compliance reporting to various stakeholders typical in the operations of a private corporation.
• Responsible for supervising all staff and scheduling.
• Assist in the business plan of the operations and monitor the progress of key performance indicators.

SKILLS:

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

BENEFITS:

• Tips
• Physical Health
• Mental Health
• Partner Support
• Partner Beverage, Markout & Discount
• Partner Recognition & Rewards
• Career Development